How do I connect my Aiwit doorbell?
You can check these Aiwit manuals, or if you don’t have your Aiwit camera model, you can refer to the manuals, which usually operate in the same way
ENEK Video Doorbell MODEL V8 Aiwit app User Manual
ENEK Video Doorbell MODEL T8 Aiwit app User Manual
ENEK Video Doorbell MODEL T7 Aiwit app User Manual
ENEK Video Doorbell MODEL T5 User Manual
Why is my Aiwit doorbell offline?
Aiwit doorbell is usually offline for several reasons
- Battery problems, dead batteries or battery failure.
- wifi problem, may be the wifi signal is bad to cause offline, suggest to strengthen your wifi signal, or try to restart the router
- Aiwit doorbell wifi module failure, we suggest contacting your camera seller
How do I know if my Aiwit doorbell is charging?
The charging icon in the upper right corner of the video interface means that it is charging
How do I reset my Aiwit doorbell?
Press and hold the doorbell button until the red light flashes, about 5-6 seconds.
How to buy Aiwit doorbell?
You can buy Aiwit doorbell here
I have Aiwit on both of my phones but on both of them I get a message that only to owner has permission to change the settings
I have the same problem. How do we solve this?
I have Aiwit on both of my phones but on both of them I get a message that only to owner has permission to change the settings and how do I know what phone is the owner N8
My doorbell is on low motion detection but keeps going off every time a car goes past the house?
Any idea how I can fix this?
My indoor chime is not working. Spesial montage ?
My chime is not connecting either. the manual is not helpful at all, its more like a cheat sheet. it is vague and unclear how to connect chime to video doorbell. only 2 youtube videos i found and it was pointless.
does anybody assist here? or is it talk to the wall sitch? lol well, hopefully somebody can assist.
Is there a visual or a sound to look out for? or is it defected? do you guys create tutorials?
My aiwit doorbell camera doesn’t record. I get notifications that someone’s by my house but when i go to look at the notification it brings me to the video recordings and then says no videos for the day.
Mine is not connecting either. the manual is not helpful at all, its more like a cheat sheet. it is vague and unclear how to connect chime to video doorbell. only 2 youtube videos i found and it was pointless.
does anybody assist here? or is it talk to the wall sitch? lol well, hopefully somebody can assist.
Is there a visual or a sound to look out for? or is it defected? do you guys create tutorials?
Check you got on correct date.
Aan de binnenkant vd werkt ze, maar als we de bel buiten hangen werkt de camera niet.
It’s telling me I have to purchase the cloud to view my videos
Same….
Hi yes to view videos you have pay subscription charge.
Thanks Ann for your reply I was just wondering if I could alter the record time on it as it only records for 20secs. But I’m guessing I have to subscribe to the cloud to do that.
Yes have to subscribe to alter 😡
Did you manage to get round this Tony? It’s always been free to view but now won’t play videos without the cloud purchase although Aiwit insists it’s free to view.
I just found this out as well. With the last upgrade it’s now requiring to buy cloud storage to view video. I don’t keep any of my videos but would sure like to know why someone was around at 1am.
So need to subscribe to view?
Hi Tony, if you go on the amazon site and look in description of doorbell it says a lifetime free recording, copy this and send a message in the app for doorbell asking why your being charged to see recordings when it said you’d have a lifetime free viewing and they’ll change so no charge
Hello. Who do you contact for this? I have the same problem. Thank you.
Open app and on the right hand side there should be a green speech bubble, click on that and send message… I sent this:
Why am I being asked to subscribe to be able to watch the videos, when purchasing it said. 【Lifetime Free Cloud Storage & Multiple-User Sharing】 Lifetime cloud service storage with no subscription fees. Videos can be stored in the cloud for 3 days with no storage limit, and the doorbell camera will automatically overwrite previous files for recurring recordings. You can also share the account with your family members.
I had chat last night with them & only certain ones are lifetime free.
I am having the same problem, did you fix yours? Need help
The doorbell want record videos anymore always say no videos for today
The battery life was on 53% yesterday and this morning its on 29%. I have it on high human detection to make battery life last longer. What is going on this is a huge jump
I can’t find instructions on using the 2 way audio
I don’t see it in the instructions or on the box or in the manual online please advise thank you
Press and hold the blue voice button at the bottom but make sure the red volume button is off by touching it it will turn black instead of red and when you speak to the person and they respond you will both hear each other
I recently purchased the T8 video doorbell from you however during trying to attach the security screw to the bracket I lost it when it fell out. How do I get a replacement part. Also is it always very difficult to put the screw in?
When I first hooked up my doorbell , at my old house, I had no problems, easy peezy. I moved and now my doorbell doesn’t work. It wouldn’t allow me to change to my new WIFI so I deleted the device from my app and now it still won’t work. it tells me that it is looking for a wifi connection and then authentication error. What does this mean?
I had to delete and reinstall the app
How do I lower the sensitivity of my video doorbell ? every time a car goes past the doorbell and chime activates !
Battery usage is determined by “Zone”. Increasing the zone will make the camera work harder to find movement.
“Humanoid detection” is to filter out false alarms, so that movement that doesn’t look like a person will be ignored. It does not affect battery life.
I want mine to detect any movement not just people so do I have it on high or low
Does Aiwit do an indoor plug in chime to go with their bell. If my mobile is not switched on Ior I am upstairs, I have no idea that someone is at my front door? Look forward to hearing from someone soon. Thanks.
Good evening, please is it compulsory I must subscribe to cloud storage before I can view my images. Thanks
Yes you have to subscribe 😡
Is there a way to have clearer camera
My video camera only records for 20secs and sometimes not at all! Even though it sends notifications to app to say someone is there. How can I higher the recording times for longer
Can the door bell be bypassed by anyone?
We have a lodger and since he found out we had this device and that we get notified of their visitors when we’re not home, it somehow stopped notifying us of theirs but not ours!! Is it possible that the device can be tampered with in any way to allow this?
As I understand it, if you have e a wireless camera, there is a bypass … by using a wireless jammer you are essentially deactivating the camera. Guess you need to look around the property. Try uninstalling and reinstalling the camera in a different location to see if it is operational. If so, then you have your answer.
I’ve done everything to get this video doorbell to stay online, reset, check wifi connections ,fully charged. Nothing has worked. It will stay on line for about 5 mins. I had my internet and wifi upgraded, router. Still this problem persists, I have wyze and blubucks wired cameras and they stay online just fine. So what is the best way to get it online. Getting to the point of trashing it. Going back and giving a zero rating. I’ve been at this for a while now.
Can you please send me the number for the camera customer service aiwit.
I have the doorbell linked to my phone.
Previously I have been able to watch videos on my phone. Now its saying j need to buy a cloud account to save the videos to. So I can view them.
I don’t want to do this
How do I revert back to watching them from my phones memory
I’d this doorbell meant to send a phone alert when someone rings? Only the chimes and doorbell works, no notifications appear on my phone.
Hi does anyone know how to cancel the 30 days free trial I’ve tried tvia the Google play app like it says but it doesn’t show there have messaged and no response waste of money
Just to let everyone know if you’ve brought a camera that uses the aiwit app and you thought it was a bargain like me!? then your going to get the same suprise as the rest of us and have to eventually pay for a subscription to see what’s going on at the door, I wouldn’t mind but when someone approaches the door it doesn’t actually let you know until they have gone 🤦 unless they stay for a minute that is, save your money and get a higher end camera if it’s true security you want. Hope this helps the next person….good luck!
Yes I have also been caught out & all they say is you should have brought the dearer camera.
Yes. Totally agree. Mine will now be just a doorbell now.
Will never buy anything Aiwit again and will pass it on
Agree! Aiwit is basically a rip-off. Mines worked at the beginning; now it stays off line. When I re-installed the app and tried setup the device it says registration failed. I’ve tried many suggestions from the Chat but nothing works. Never, Never will I ever buy a Aiwit product again.
How do I get the doorbell to ring. You have to push it at least 3 times.
My camera dose not always pick up people coming in my gate which setting should I have it on please help
I want mine to pick up any movement not just people so do I have it on huminoid low ow high
We have on low & picks up people & cars.
Hi, I’ve just bought the v5 doorbell how do you get the doorbell off the bracket when fastened to the wall, it needs charging and you can’t press the thing at the back to release it as its fastened to the wall. Is there somewhere else to press to release it from the bracket.
Thanks
my aiwit doorbell stop recording and want me to pay why when it say its free
Some recordings are shown with red texts and some are green. Why?
I am having the same problem, did you fix yours? Need help