{"id":5129,"date":"2022-02-17T09:42:45","date_gmt":"2022-02-17T09:42:45","guid":{"rendered":"https:\/\/www.camapp365.com\/?page_id=5129"},"modified":"2023-03-26T15:48:36","modified_gmt":"2023-03-26T15:48:36","slug":"eye4","status":"publish","type":"page","link":"https:\/\/www.camapp365.com\/eye4","title":{"rendered":"Eye4"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5129\" class=\"elementor elementor-5129\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-437b1b4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"437b1b4\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-799419b\" data-id=\"799419b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a08aed3 elementor-widget elementor-widget-jnews_post_breadcrumb_elementor\" data-id=\"a08aed3\" data-element_type=\"widget\" data-widget_type=\"jnews_post_breadcrumb_elementor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div  class='jeg_custom_breadcrumb_wrapper   '><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2510fa6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2510fa6\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b9b13e5\" data-id=\"b9b13e5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-01212f3 elementor-widget elementor-widget-image\" data-id=\"01212f3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 10-04-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"75\" height=\"75\" src=\"https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2022\/02\/eye4.jpeg?resize=75%2C75&amp;ssl=1\" class=\"attachment-jnews-75x75 size-jnews-75x75 wp-image-5137\" alt=\"eye4\" srcset=\"https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2022\/02\/eye4.jpeg?w=230&amp;ssl=1 230w, https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2022\/02\/eye4.jpeg?resize=150%2C150&amp;ssl=1 150w, https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2022\/02\/eye4.jpeg?resize=100%2C100&amp;ssl=1 100w, https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2022\/02\/eye4.jpeg?resize=75%2C75&amp;ssl=1 75w\" sizes=\"(max-width: 75px) 100vw, 75px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10e3795 elementor-widget elementor-widget-heading\" data-id=\"10e3795\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 10-04-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Eye4<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c68031 elementor-widget elementor-widget-text-editor\" data-id=\"9c68031\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 10-04-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<section class=\"l-content-width section section--bordered\"><div class=\"section__description\"><div class=\"l-row\"><div class=\"we-truncate we-truncate--multi-line we-truncate--interactive l-column small-12 medium-9 large-8\" dir=\"\"><div class=\"we-clamp\" data-clamp=\"\"><p dir=\"ltr\" data-test-bidi=\"\">Eye4 is designed for IP cameras, smart WiFi unit, smart home systems from VStarcam.<\/p><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7f8b5fe elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"7f8b5fe\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-dd5e7c7\" data-id=\"dd5e7c7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-846dfe4 elementor-align-left elementor-tablet-align-center elementor-widget elementor-widget-button\" data-id=\"846dfe4\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=vstc.vscam.client\" target=\"_blank\" rel=\"nofollow noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-right\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-android\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M420.55,301.93a24,24,0,1,1,24-24,24,24,0,0,1-24,24m-265.1,0a24,24,0,1,1,24-24,24,24,0,0,1-24,24m273.7-144.48,47.94-83a10,10,0,1,0-17.27-10h0l-48.54,84.07a301.25,301.25,0,0,0-246.56,0L116.18,64.45a10,10,0,1,0-17.27,10h0l47.94,83C64.53,202.22,8.24,285.55,0,384H576c-8.24-98.45-64.54-181.78-146.85-226.55\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Android<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-e0c44c0\" data-id=\"e0c44c0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1cbaa55 elementor-align-left elementor-tablet-align-center elementor-widget elementor-widget-button\" data-id=\"1cbaa55\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/apkpure.com\/eye4\/vstc.vscam.client\" target=\"_blank\" rel=\"nofollow noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-right\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-android\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M420.55,301.93a24,24,0,1,1,24-24,24,24,0,0,1-24,24m-265.1,0a24,24,0,1,1,24-24,24,24,0,0,1-24,24m273.7-144.48,47.94-83a10,10,0,1,0-17.27-10h0l-48.54,84.07a301.25,301.25,0,0,0-246.56,0L116.18,64.45a10,10,0,1,0-17.27,10h0l47.94,83C64.53,202.22,8.24,285.55,0,384H576c-8.24-98.45-64.54-181.78-146.85-226.55\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"elementor-button-text\">APK<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-13a8ee9\" data-id=\"13a8ee9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a9bc5f elementor-align-left elementor-tablet-align-center elementor-widget elementor-widget-button\" data-id=\"6a9bc5f\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/apps.apple.com\/us\/app\/eye4\/id642266858#?platform=iphone\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-right\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-apple\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M318.7 268.7c-.2-36.7 16.4-64.4 50-84.8-18.8-26.9-47.2-41.7-84.7-44.6-35.5-2.8-74.3 20.7-88.5 20.7-15 0-49.4-19.7-76.4-19.7C63.3 141.2 4 184.8 4 273.5q0 39.3 14.4 81.2c12.8 36.7 59 126.7 107.2 125.2 25.2-.6 43-17.9 75.8-17.9 31.8 0 48.3 17.9 76.4 17.9 48.6-.7 90.4-82.5 102.6-119.3-65.2-30.7-61.7-90-61.7-91.9zm-56.6-164.2c27.3-32.4 24.8-61.9 24-72.5-24.1 1.4-52 16.4-67.9 34.9-17.5 19.8-27.8 44.3-25.6 71.9 26.1 2 49.9-11.4 69.5-34.3z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"elementor-button-text\">iPhone<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-28bacaa\" data-id=\"28bacaa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2ca07ed elementor-align-left elementor-tablet-align-center elementor-widget elementor-widget-button\" data-id=\"2ca07ed\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/www.camapp365.com\/eye4-for-pc\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-right\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-windows\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 93.7l183.6-25.3v177.4H0V93.7zm0 324.6l183.6 25.3V268.4H0v149.9zm203.8 28L448 480V268.4H203.8v177.9zm0-380.6v180.1H448V32L203.8 65.7z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"elementor-button-text\">For Pc<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-60208dd elementor-hidden-mobile\" data-id=\"60208dd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ea2df5 elementor-arrows-position-outside elementor-widget elementor-widget-image-carousel\" data-id=\"6ea2df5\" data-element_type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;1&quot;,&quot;navigation&quot;:&quot;arrows&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;effect&quot;:&quot;slide&quot;,&quot;speed&quot;:500}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 10-04-2024 *\/\n.elementor-widget-image-carousel .swiper,.elementor-widget-image-carousel .swiper-container{position:static}.elementor-widget-image-carousel .swiper-container .swiper-slide figure,.elementor-widget-image-carousel .swiper .swiper-slide figure{line-height:inherit}.elementor-widget-image-carousel .swiper-slide{text-align:center}.elementor-image-carousel-wrapper:not(.swiper-container-initialized):not(.swiper-initialized) .swiper-slide{max-width:calc(100% \/ var(--e-image-carousel-slides-to-show, 3))}<\/style>\t\t<div class=\"elementor-image-carousel-wrapper swiper\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 6\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2022\/02\/eye4-6.jpeg?fit=330%2C714&amp;ssl=1\" alt=\"eye4 app\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 6\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2022\/02\/eye4-5.jpeg?fit=330%2C714&amp;ssl=1\" alt=\"eye4 app\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 6\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2022\/02\/eye4-4.jpeg?fit=330%2C714&amp;ssl=1\" alt=\"eye4 app\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 of 6\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2022\/02\/eye4-3.jpeg?fit=330%2C714&amp;ssl=1\" alt=\"eye4 app\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 of 6\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2022\/02\/eye4-2.jpeg?fit=330%2C714&amp;ssl=1\" alt=\"eye4 app\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 of 6\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2022\/02\/eye4-1.jpeg?fit=330%2C714&amp;ssl=1\" alt=\"eye4 app\" \/><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\">\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-left\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M646 125C629 125 613 133 604 142L308 442C296 454 292 471 292 487 292 504 296 521 308 533L604 854C617 867 629 875 646 875 663 875 679 871 692 858 704 846 713 829 713 812 713 796 708 779 692 767L438 487 692 225C700 217 708 204 708 187 708 171 704 154 692 142 675 129 663 125 646 125Z\"><\/path><\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\">\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-right\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M696 533C708 521 713 504 713 487 713 471 708 454 696 446L400 146C388 133 375 125 354 125 338 125 325 129 313 142 300 154 292 171 292 187 292 204 296 221 308 233L563 492 304 771C292 783 288 800 288 817 288 833 296 850 308 863 321 871 338 875 354 875 371 875 388 867 400 854L696 533Z\"><\/path><\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3918e33 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3918e33\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ba7101c\" data-id=\"ba7101c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e22a69b elementor-widget elementor-widget-wp-quads\" data-id=\"e22a69b\" data-element_type=\"widget\" data-widget_type=\"wp-quads.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n<!-- WP QUADS v. 2.0.82  Shortcode Ad -->\n<div class=\"quads-location quads-ad6800\" id=\"quads-ad6800\" style=\"float:none;margin:0px 0 0px 0;text-align:center;\">\n\n <!-- WP QUADS - Quick AdSense Reloaded v.2.0.82 Content AdSense async --> \n\n\r\n            <ins class=\"adsbygoogle\"\r\n                  style=\"display:block;\"\r\n                          data-ad-format=\"auto\"\r\n                 data-ad-client=\"ca-pub-6724929013910360\"\r\n                 data-ad-slot=\"6008011788\"><\/ins>\r\n                 <script>\r\n                 (adsbygoogle = window.adsbygoogle || []).push({});<\/script>\n <!-- end WP QUADS --> \n\n<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ad5086 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2ad5086\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 10-04-2024 *\/\n.elementor-widget-divider{--divider-border-style:none;--divider-border-width:1px;--divider-color:#0c0d0e;--divider-icon-size:20px;--divider-element-spacing:10px;--divider-pattern-height:24px;--divider-pattern-size:20px;--divider-pattern-url:none;--divider-pattern-repeat:repeat-x}.elementor-widget-divider .elementor-divider{display:flex}.elementor-widget-divider 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.elementor-divider-separator,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:after,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:before,.elementor-widget-divider--separator-type-pattern:not([class*=elementor-widget-divider--view]) .elementor-divider-separator{width:100%;min-height:var(--divider-pattern-height);-webkit-mask-size:var(--divider-pattern-size) 100%;mask-size:var(--divider-pattern-size) 100%;-webkit-mask-repeat:var(--divider-pattern-repeat);mask-repeat:var(--divider-pattern-repeat);background-color:var(--divider-color);-webkit-mask-image:var(--divider-pattern-url);mask-image:var(--divider-pattern-url)}.elementor-widget-divider--no-spacing{--divider-pattern-size:auto}.elementor-widget-divider--bg-round{--divider-pattern-repeat:round}.rtl .elementor-widget-divider .elementor-divider__text{direction:rtl}.e-con-inner>.elementor-widget-divider,.e-con>.elementor-widget-divider{width:var(--container-widget-width,100%);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc04d0b elementor-widget elementor-widget-heading\" data-id=\"dc04d0b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">User manual<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-efc3471 elementor-grid-2 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-posts__hover-gradient elementor-widget elementor-widget-posts\" data-id=\"efc3471\" data-element_type=\"widget\" data-settings=\"{&quot;cards_columns&quot;:&quot;2&quot;,&quot;cards_masonry&quot;:&quot;yes&quot;,&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:30,&quot;sizes&quot;:[]},&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.cards\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/www.camapp365.com\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-posts.min.css\">\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-cards elementor-grid\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-5207 post type-post status-publish format-standard has-post-thumbnail hentry category-eye4\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.camapp365.com\/eye4\/how-to-add-eye4-camera\" tabindex=\"-1\"><div class=\"elementor-post__thumbnail\"><img decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2022\/02\/How-to-add-Eye4-camera.jpg?resize=600%2C294&#038;ssl=1\" title=\"How to add Eye4 camera\" alt=\"How to add Eye4 camera\" loading=\"lazy\" data-recalc-dims=\"1\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">Eye4<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<p class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.camapp365.com\/eye4\/how-to-add-eye4-camera\">\n\t\t\t\tHow to add Eye4 camera\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Article for Eye4 camera, Vstarcam camera APP\u0001download 1. For iPhone, please go to APP Store, for android phone, please open the Google Play or other<\/p>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-5172 post type-post status-publish format-standard has-post-thumbnail hentry category-vstarcam\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.camapp365.com\/vstarcam\/wifi-camera-model-cs990-eye4-manual\" tabindex=\"-1\"><div class=\"elementor-post__thumbnail\"><img decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2022\/02\/Vstarcam-Wifi-camera-Model-CS990-Eye4-app-User-Manual.jpg?resize=600%2C294&#038;ssl=1\" title=\"Vstarcam Wifi camera Model CS990 Eye4 app User Manual\" alt=\"Vstarcam Wifi camera Model CS990 Eye4 app User Manual\" loading=\"lazy\" data-recalc-dims=\"1\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">Vstarcam<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<p class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.camapp365.com\/vstarcam\/wifi-camera-model-cs990-eye4-manual\">\n\t\t\t\tVstarcam Wifi camera Model CS990  Eye4 app User Manual\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Manual information Brands:&nbsp;Vstarcam APP:&nbsp;Eye4 Model\uff1aCS990 PDF Download<\/p>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-5167 post type-post status-publish format-standard has-post-thumbnail hentry category-vstarcam\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.camapp365.com\/vstarcam\/wifi-camera-model-cs28-eye4-manual\" tabindex=\"-1\"><div class=\"elementor-post__thumbnail\"><img decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2022\/02\/Vstarcam-Wifi-camera-Model-CS28-Eye4-app-User-Manual.jpg?resize=600%2C294&#038;ssl=1\" title=\"Vstarcam Wifi camera Model CS28 Eye4 app User Manual\" alt=\"Vstarcam Wifi camera Model CS28 Eye4 app User Manual\" loading=\"lazy\" data-recalc-dims=\"1\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">Vstarcam<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<p class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.camapp365.com\/vstarcam\/wifi-camera-model-cs28-eye4-manual\">\n\t\t\t\tVstarcam Wifi camera Model CS28  Eye4 app User Manual\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Manual information Brands:&nbsp;Vstarcam APP:&nbsp;Eye4 Model\uff1aCS28 PDF Download<\/p>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-5159 post type-post status-publish format-standard has-post-thumbnail hentry category-vstarcam\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.camapp365.com\/vstarcam\/wifi-camera-model-c22s-cu2-eye4-manual\" tabindex=\"-1\"><div class=\"elementor-post__thumbnail\"><img decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2022\/02\/Vstarcam-Wifi-camera-Model-C22S-CU2-Eye4-app-User-Manual.jpg?resize=600%2C294&#038;ssl=1\" title=\"Vstarcam Wifi camera Model C22S-CU2 Eye4 app User Manual\" alt=\"Vstarcam Wifi camera Model C22S-CU2 Eye4 app User Manual\" loading=\"lazy\" data-recalc-dims=\"1\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">Vstarcam<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<p class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.camapp365.com\/vstarcam\/wifi-camera-model-c22s-cu2-eye4-manual\">\n\t\t\t\tVstarcam Wifi camera Model C22S-CU2  Eye4 app User Manual\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Manual information Brands:&nbsp;Vstarcam APP:&nbsp;Eye4 Model\uff1aC22S-CU2 PDF Download<\/p>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4157b17 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4157b17\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38dbabe elementor-widget elementor-widget-heading\" data-id=\"38dbabe\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">info<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c858272 elementor-widget elementor-widget-text-editor\" data-id=\"c858272\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><strong>ONVIF:\u00a0<\/strong>not\u00a0support<\/li><li><strong>RTSP:<\/strong> not\u00a0support<\/li><li><strong>Web port:\u00a0<\/strong>not\u00a0support<\/li><li><strong>PC software:<\/strong> <a href=\"https:\/\/www.camapp365.com\/eye4-for-pc\">Windows , MAC<\/a><\/li><li><strong>Smart home:<\/strong> Alexa\uff0cGoogle Assistant<\/li><li><strong>Cloud storage:<\/strong> Support (additional charge)<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c95174 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4c95174\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8cf209f elementor-widget elementor-widget-heading\" data-id=\"8cf209f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d2fa2f elementor-widget elementor-widget-toggle\" data-id=\"7d2fa2f\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 10-04-2024 *\/\n.elementor-toggle{text-align:left}.elementor-toggle .elementor-tab-title{font-weight:700;line-height:1;margin:0;padding:15px;border-bottom:1px solid #d5d8dc;cursor:pointer;outline:none}.elementor-toggle .elementor-tab-title .elementor-toggle-icon{display:inline-block;width:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon svg{margin-inline-start:-5px;width:1em;height:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-right{float:right;text-align:right}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-left{float:left;text-align:left}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-closed{display:block}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-opened{display:none}.elementor-toggle .elementor-tab-title.elementor-active{border-bottom:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-closed{display:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-opened{display:block}.elementor-toggle .elementor-tab-content{padding:15px;border-bottom:1px solid #d5d8dc;display:none}@media (max-width:767px){.elementor-toggle .elementor-tab-title{padding:12px}.elementor-toggle .elementor-tab-content{padding:12px 10px}}.e-con-inner>.elementor-widget-toggle,.e-con>.elementor-widget-toggle{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1311\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1311\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Account login failed, appear \u201c unknown error\u201d<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1311\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1311\"><p>Generally speaking, this kind of problem is related to the compatibility between the APP and the phone or computer. The solution are as follows:<\/p><p>1. APP for PC client: Please uninstall the APP(completely remove it from your computer\u2019s local disk, desktop and control panel\u2192program), then download and install a new one and then login APP again.<\/p><p><strong>Note\uff1aPlease don\u2019t use the default path when download and install the eye4 software, choose a different disk to place it.<\/strong><\/p><p>2. APP for Smart Phone: Please uninstall the APP, then download and install a new one. please check whether the APP is blocked by any security software, such as Security steward, 360 anti-virus software etc.<\/p><p>3. This problem can also be caused by the server, so if the above two methods don\u2019t work, then please wait for the sever to be repaired and try again later. Thanks!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1312\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1312\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Camera cannot connect after the password of the WiFi changed<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1312\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1312\"><p>If the camera cannot connect after the WiFi password being changed, solution are as follows:<\/p><p><strong>Step 1.<\/strong> To reset the camera to factory default settings. You can do that by referring to the guide below:<\/p><p><strong>Cameras that can pan\/tilt:<\/strong><\/p><p>Please reset it as the following way:<\/p><p>Please power on the camera, use a pin or pencil to hold the \u2018reset\u2019 button for 10~~30 seconds, then the camera will say \u2018reset completed, device will reboot!\u2019, then there would be a clicking sound, all the IR LEDs will be on for a while and then off, then the camera start to do self-checking(pan\/tilt), after the pan\/tilt finished, the reset finished.<\/p><p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-medium wp-image-5181\" src=\"https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2022\/02\/Cameras-that-can-pantilt.jpeg?resize=300%2C202&#038;ssl=1\" alt=\"Cameras that can pan:tilt\" width=\"300\" height=\"202\" data-recalc-dims=\"1\" srcset=\"https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2022\/02\/Cameras-that-can-pantilt.jpeg?w=536&amp;ssl=1 536w, https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2022\/02\/Cameras-that-can-pantilt.jpeg?resize=300%2C202&amp;ssl=1 300w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p><p><strong>Outdoor camera:<\/strong><\/p><p>Please reset it as the following way:<\/p><p>Please power on the camera, use a pin or pencil to hold the \u2018reset\u2019 button for 10~~30 seconds, then you will hear a clicking sound from the camera, all the IR LEDs will be on for a while and then off, and you will hear another clicking sound, that means the reset has been finished and it\u2019s rebooting.<\/p><p><strong>Step 2.<\/strong> Re-configure the \u201c wireless settings \u201d on the camera<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1313\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1313\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Camera displayed offline after replaced the Router<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1313\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1313\"><p>After replaced the router, the camera will display offline. The reasons is that the camera is connected to the previous WiFi network, can\u2019t switch to new WiFi network automatically. We need to setup the new WiFi to the camera. The steps are as follows:<\/p><p><strong>Step 1.<\/strong> To reset the camera to factory settings by referring to the reset guide.<\/p><p><strong>Step 2.<\/strong> After that, please re-configure the camera\u2019s wireless according to the new WiFi network<\/p><p><strong>Note: Before configure the camera to the new WiFi router, we need to reset the camera to factory default.<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1314\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1314\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Camera reboot automatically from time to time<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1314\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1314\"><p>The problem of camera reboot automatically from time to time is generally caused by network or firmware problem, not caused by hardware.<\/p><p><strong>The solutions are as follows:<\/strong><\/p><p><strong>Method 1. Network factors<\/strong><\/p><p>Please check whether there is IP address conflict. Please download IP Camera Finder from the webpage (http:\/\/www.eye4.so\/download\/), then open the Finder, to see if the IP address is overlapped in camera list. If the IP address conflicted with other cameras, please modify the IP to a different static IP.<\/p><p><strong>Method 2. Upgrade camera\u2019s firmware to the latest version<\/strong><\/p><p>If the above methods does not work, it probably caused by hardware problems, please contact the direct dealer for maintenance.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1315\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1315\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can camera realize remote wireless connection?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1315\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1315\"><p>In PC client, the camera can realize remote wireless connection. You can refer to chapter 8 in the [IP Camera PC Client Function Detailed Instructions](page 9 to 10) to setup the WiFi. However, in Phone APP, we cannot setup WiFi connection remotely.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1316\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1316\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can connect and view in LAN, but can not in WAN<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1316\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1316\"><p><strong>The cause of the problem:<\/strong><\/p><p>Generally speaking, the cause is that camera can not access the Internet (Camera cannot connect to internet), Please check whether the wireless router which the camera connected to is working properly. Make sure that you can access the internet when connected to the WiFi of the router.<\/p><p><strong>Suggestions:<\/strong><\/p><p>If the router is working fine, then please check the following information:<\/p><p>1. Check LAN connection. If you can view the camera in PC client, Phone APP and Web client, that means the LAN connection is fine. If you can\u2019t view the camera in LAN, then we can\u2019t view it in WAN.<\/p><p>2. If the camera can be viewed in LAN, please switch to mobile network, check whether the camera can be viewed normally.<\/p><p>3. If the camera cannot be viewed in mobile network, then please change a router to test again.<\/p><p>4. If the camera still can\u2019t go online remotely after changing router, then it must be a problem of the camera\u2019s PNP penetration. It is recommended that take the camera to other network environment to have a try, for example, your friend\u2019s network.<\/p><p>5. If can view the camera normally in other network environment, that means there is a problem with the local penetration of the camera. Then we can not use the UID to access. In this case, please contact the dealer for help.<\/p><p><strong>Note:<\/strong><\/p><p>1. Please make sure the camera get the latest firmware and the APP is the latest one. If not, please update the firmware and APP to the latest version<\/p><p>2. Generally speaking, the issue that the camera can be connected and viewed in LAN, but can not in WAN is cause by software or server, instead of hardware problem, no need to return to factory for repair.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1317\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1317\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can not get real-time video<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1317\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1317\"><p>If the camera is online and can Listen, Audio, PTZ control, but can\u2019t display the real-time video, then it must be cause by hardware problems. The solutions are as follows:<\/p><p>1. Reset it to factory default settings, re-configure it and try again.<\/p><p>2. Upgrade the camera to latest firmware.<\/p><p>3. Run the camera in other client, such as PC client, Phone client, Web client, if all operations failed, then it must be hardware problem.<\/p><p>4. If none of the above methods work, then please contact the dealer for replacement or maintenance.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1318\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1318\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can SD card automatically record after inserted<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1318\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1318\"><p>After inserted the SD card, the camera will automatically start loop recording, and will automatically overwrite the old recording files when full, do not need to do extra settings of recording.<\/p><p>If you want to cancel the recording, please select the &#8220;24 hours video&#8221; , check to remove, if you need to set the recording time, please use the Web client settings, more details, please refer to [IP camera Web client function instructions]<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1319\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1319\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How to remotely download video files saved in SD card<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1319\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1319\"><p>If you want to download SD card video files to your phone local storage, please take the following steps.<\/p><p><strong>Step1:<\/strong> open APP home page&#8211;&gt;SD card records&#8211;&gt;click download icon<\/p><p><img decoding=\"async\" class=\"alignnone wp-image-5189 size-full\" src=\"https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2022\/02\/How-to-remotely-download-video-files-saved-in-SD-card.jpeg?resize=982%2C578&#038;ssl=1\" alt=\"How to remotely download video files saved in SD card\" width=\"982\" height=\"578\" data-recalc-dims=\"1\" srcset=\"https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2022\/02\/How-to-remotely-download-video-files-saved-in-SD-card.jpeg?w=982&amp;ssl=1 982w, https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2022\/02\/How-to-remotely-download-video-files-saved-in-SD-card.jpeg?resize=300%2C177&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2022\/02\/How-to-remotely-download-video-files-saved-in-SD-card.jpeg?resize=768%2C452&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2022\/02\/How-to-remotely-download-video-files-saved-in-SD-card.jpeg?resize=600%2C353&amp;ssl=1 600w, https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2022\/02\/How-to-remotely-download-video-files-saved-in-SD-card.jpeg?resize=750%2C441&amp;ssl=1 750w\" sizes=\"(max-width: 982px) 100vw, 982px\" \/><\/p><p><strong>Path to save recording:<\/strong><\/p><p>Android phone: local storage&#8211;&gt; DCIM&#8211;&gt;Eye directory iOS phone: in local system album;<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-13110\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-13110\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Cannot read SD card or check SD card\u2019s memory size<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-13110\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-13110\"><p><strong>The solutions are as follows:<\/strong><\/p><p>1. Check whether it is inserted in the opposite direction.<\/p><p>2. After inserted, click \u201cformat SD card\u201d (format it even if you cannot check SD card\u2019s memory size), reboot camera and refresh it.<\/p><p>3. If the above steps do not work, please change a SD card,(please use genuine SD card), For example, Kingston SD Card, Class 4 and 10 is preferred.<\/p><p><strong>Notes:<\/strong><\/p><p>1. If the above methods does not work, you can check the TF card slot on the camera and the SD card. If it proved to be hardware problems, please contact the dealer for replacement.<\/p><p>2. Besides, please make sure the camera\u2019s firmware and the APP is in the latest version. If not, please update to the latest one.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-13111\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-13111\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Forget the Camera Password<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-13111\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-13111\"><p>Please reset the camera to factory default settings, the default password of the camera is 888888.<\/p><p><strong>How to reset:<\/strong><\/p><p>Power on camera, then find out the camera \u201c reset \u201c hole, use a pin or pencil to keep pressing the button for about 15 seconds until camera reboot, then the camera will be reset successfully.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-13112\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-13112\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Forget App Account and Password<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-13112\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-13112\"><p>If you forgot the password, click \u201c forget your password \u201c in Eye4 APP in PC or Phone, enter the email account bound the account, then you will get a verification mail, please follow the system prompts to change the password.<\/p><p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-13113\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-13113\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How long does the SD card record?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-13113\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-13113\"><p>The following data is based on the test of video duration calculation of 64G TF card. The results will be different in different scenarios. For example, recording for static and dynamic picture are not the same. If you set different parameters, the results may different. The data is calculated on the camera\u2019s default stream settings, just for your reference.<\/p><p>1. It can record 16 days when C38 is in 720P mode.<\/p><p>2. It can record 18 days when C7815WIP is in 720P mode.<\/p><p>3. It can record 14 days when C37A is in 960P mode.<\/p><p>4. It can record 10 days when C50S is in 1080P mode.<\/p><p>5. It can record 8 days when C38S is in 1080P mode.<\/p><p>Note: You can choose high-bit stream or low stream image, they take different amount of capacity. Please refer to the specific settings [IP Camera Web Client Function Instructions] SD card record settings<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-13114\" class=\"elementor-tab-title\" data-tab=\"14\" role=\"button\" aria-controls=\"elementor-tab-content-13114\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">IP camera screen blurred , color cast<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-13114\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"14\" role=\"region\" aria-labelledby=\"elementor-tab-title-13114\"><p>If your camera\u2019s screen blurred or it\u2019s color cast, please follow the guide below:<\/p><p>1. Please reboot camera a few times, or restore cameras to factory default settings, after that, it will be back to normal.<\/p><p>2. If the problem occur again and again, then it probably cause by camera\u2019s sensor problem, please contact dealer or sale man for maintenance or replacement<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-13115\" class=\"elementor-tab-title\" data-tab=\"15\" role=\"button\" aria-controls=\"elementor-tab-content-13115\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Lens screen blurred, the screen is not clear or color cast<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-13115\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"15\" role=\"region\" aria-labelledby=\"elementor-tab-title-13115\"><p>If you got such kind of problem, please try the following ways:<\/p><p>1. For Pan &amp; tilt Cameras. Please turn the lens slowly until the picture turned clear.<\/p><p>2. Make sure the inner and outer surface of the lens\u2019 are clean, if not, please clean them with a soft cloth.<\/p><p>3. If there is color cast, please login the PC or Web client, to adjust the contrast, brightness, saturation. [You can also try to restore it to factory setting or reboot camera a few times, to see if it works. If the issue happen again and again, then it must be hardware problem.]<\/p><p>Note: If the above ways do not work, it must be something wrong with the sensor in lens board, please contact the direct dealer or salesmen for warranty.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-13116\" class=\"elementor-tab-title\" data-tab=\"16\" role=\"button\" aria-controls=\"elementor-tab-content-13116\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is the wireless distance between Camera and Router<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-13116\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"16\" role=\"region\" aria-labelledby=\"elementor-tab-title-13116\"><p>The distance depends on the wireless signal strength of the router.<\/p><p>1. At present, VStarcam IP cameras support 2.4G frequency bandwidth wireless router, don\u2019t support 5G frequency bandwidth.<\/p><p>2. It is recommended to keep the distance within 10 meters.<\/p><p>Note: If the wireless signal of the router is weak, please connect the camera to the router with a network cable. Otherwise, It will make the camera offline.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Account login failed, appear \\u201c unknown error\\u201d\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Generally speaking, this kind of problem is related to the compatibility between the APP and the phone or computer. The solution are as follows:<\\\/p><p>1. APP for PC client: Please uninstall the APP(completely remove it from your computer\\u2019s local disk, desktop and control panel\\u2192program), then download and install a new one and then login APP again.<\\\/p><p><strong>Note\\uff1aPlease don\\u2019t use the default path when download and install the eye4 software, choose a different disk to place it.<\\\/strong><\\\/p><p>2. APP for Smart Phone: Please uninstall the APP, then download and install a new one. please check whether the APP is blocked by any security software, such as Security steward, 360 anti-virus software etc.<\\\/p><p>3. This problem can also be caused by the server, so if the above two methods don\\u2019t work, then please wait for the sever to be repaired and try again later. Thanks!<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Camera cannot connect after the password of the WiFi changed\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If the camera cannot connect after the WiFi password being changed, solution are as follows:<\\\/p><p><strong>Step 1.<\\\/strong> To reset the camera to factory default settings. You can do that by referring to the guide below:<\\\/p><p><strong>Cameras that can pan\\\/tilt:<\\\/strong><\\\/p><p>Please reset it as the following way:<\\\/p><p>Please power on the camera, use a pin or pencil to hold the \\u2018reset\\u2019 button for 10~~30 seconds, then the camera will say \\u2018reset completed, device will reboot!\\u2019, then there would be a clicking sound, all the IR LEDs will be on for a while and then off, then the camera start to do self-checking(pan\\\/tilt), after the pan\\\/tilt finished, the reset finished.<\\\/p><p><img class=\\\"alignnone size-medium wp-image-5181\\\" src=\\\"https:\\\/\\\/i0.wp.com\\\/www.camapp365.com\\\/wp-content\\\/uploads\\\/2022\\\/02\\\/Cameras-that-can-pantilt.jpeg?resize=300%2C202&#038;ssl=1\\\" alt=\\\"Cameras that can pan:tilt\\\" width=\\\"300\\\" height=\\\"202\\\" data-recalc-dims=\\\"1\\\" \\\/><\\\/p><p><strong>Outdoor camera:<\\\/strong><\\\/p><p>Please reset it as the following way:<\\\/p><p>Please power on the camera, use a pin or pencil to hold the \\u2018reset\\u2019 button for 10~~30 seconds, then you will hear a clicking sound from the camera, all the IR LEDs will be on for a while and then off, and you will hear another clicking sound, that means the reset has been finished and it\\u2019s rebooting.<\\\/p><p><strong>Step 2.<\\\/strong> Re-configure the \\u201c wireless settings \\u201d on the camera<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Camera displayed offline after replaced the Router\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>After replaced the router, the camera will display offline. The reasons is that the camera is connected to the previous WiFi network, can\\u2019t switch to new WiFi network automatically. We need to setup the new WiFi to the camera. The steps are as follows:<\\\/p><p><strong>Step 1.<\\\/strong> To reset the camera to factory settings by referring to the reset guide.<\\\/p><p><strong>Step 2.<\\\/strong> After that, please re-configure the camera\\u2019s wireless according to the new WiFi network<\\\/p><p><strong>Note: Before configure the camera to the new WiFi router, we need to reset the camera to factory default.<\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Camera reboot automatically from time to time\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The problem of camera reboot automatically from time to time is generally caused by network or firmware problem, not caused by hardware.<\\\/p><p><strong>The solutions are as follows:<\\\/strong><\\\/p><p><strong>Method 1. Network factors<\\\/strong><\\\/p><p>Please check whether there is IP address conflict. Please download IP Camera Finder from the webpage (http:\\\/\\\/www.eye4.so\\\/download\\\/), then open the Finder, to see if the IP address is overlapped in camera list. If the IP address conflicted with other cameras, please modify the IP to a different static IP.<\\\/p><p><strong>Method 2. Upgrade camera\\u2019s firmware to the latest version<\\\/strong><\\\/p><p>If the above methods does not work, it probably caused by hardware problems, please contact the direct dealer for maintenance.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can camera realize remote wireless connection?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>In PC client, the camera can realize remote wireless connection. You can refer to chapter 8 in the [IP Camera PC Client Function Detailed Instructions](page 9 to 10) to setup the WiFi. However, in Phone APP, we cannot setup WiFi connection remotely.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can connect and view in LAN, but can not in WAN\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><strong>The cause of the problem:<\\\/strong><\\\/p><p>Generally speaking, the cause is that camera can not access the Internet (Camera cannot connect to internet), Please check whether the wireless router which the camera connected to is working properly. Make sure that you can access the internet when connected to the WiFi of the router.<\\\/p><p><strong>Suggestions:<\\\/strong><\\\/p><p>If the router is working fine, then please check the following information:<\\\/p><p>1. Check LAN connection. If you can view the camera in PC client, Phone APP and Web client, that means the LAN connection is fine. If you can\\u2019t view the camera in LAN, then we can\\u2019t view it in WAN.<\\\/p><p>2. If the camera can be viewed in LAN, please switch to mobile network, check whether the camera can be viewed normally.<\\\/p><p>3. If the camera cannot be viewed in mobile network, then please change a router to test again.<\\\/p><p>4. If the camera still can\\u2019t go online remotely after changing router, then it must be a problem of the camera\\u2019s PNP penetration. It is recommended that take the camera to other network environment to have a try, for example, your friend\\u2019s network.<\\\/p><p>5. If can view the camera normally in other network environment, that means there is a problem with the local penetration of the camera. Then we can not use the UID to access. In this case, please contact the dealer for help.<\\\/p><p><strong>Note:<\\\/strong><\\\/p><p>1. Please make sure the camera get the latest firmware and the APP is the latest one. If not, please update the firmware and APP to the latest version<\\\/p><p>2. Generally speaking, the issue that the camera can be connected and viewed in LAN, but can not in WAN is cause by software or server, instead of hardware problem, no need to return to factory for repair.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can not get real-time video\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If the camera is online and can Listen, Audio, PTZ control, but can\\u2019t display the real-time video, then it must be cause by hardware problems. The solutions are as follows:<\\\/p><p>1. Reset it to factory default settings, re-configure it and try again.<\\\/p><p>2. Upgrade the camera to latest firmware.<\\\/p><p>3. Run the camera in other client, such as PC client, Phone client, Web client, if all operations failed, then it must be hardware problem.<\\\/p><p>4. If none of the above methods work, then please contact the dealer for replacement or maintenance.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can SD card automatically record after inserted\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>After inserted the SD card, the camera will automatically start loop recording, and will automatically overwrite the old recording files when full, do not need to do extra settings of recording.<\\\/p><p>If you want to cancel the recording, please select the &#8220;24 hours video&#8221; , check to remove, if you need to set the recording time, please use the Web client settings, more details, please refer to [IP camera Web client function instructions]<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How to remotely download video files saved in SD card\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If you want to download SD card video files to your phone local storage, please take the following steps.<\\\/p><p><strong>Step1:<\\\/strong> open APP home page&#8211;&gt;SD card records&#8211;&gt;click download icon<\\\/p><p><img class=\\\"alignnone wp-image-5189 size-full\\\" src=\\\"https:\\\/\\\/i0.wp.com\\\/www.camapp365.com\\\/wp-content\\\/uploads\\\/2022\\\/02\\\/How-to-remotely-download-video-files-saved-in-SD-card.jpeg?resize=982%2C578&#038;ssl=1\\\" alt=\\\"How to remotely download video files saved in SD card\\\" width=\\\"982\\\" height=\\\"578\\\" data-recalc-dims=\\\"1\\\" \\\/><\\\/p><p><strong>Path to save recording:<\\\/strong><\\\/p><p>Android phone: local storage&#8211;&gt; DCIM&#8211;&gt;Eye directory iOS phone: in local system album;<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Cannot read SD card or check SD card\\u2019s memory size\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><strong>The solutions are as follows:<\\\/strong><\\\/p><p>1. Check whether it is inserted in the opposite direction.<\\\/p><p>2. After inserted, click \\u201cformat SD card\\u201d (format it even if you cannot check SD card\\u2019s memory size), reboot camera and refresh it.<\\\/p><p>3. If the above steps do not work, please change a SD card,(please use genuine SD card), For example, Kingston SD Card, Class 4 and 10 is preferred.<\\\/p><p><strong>Notes:<\\\/strong><\\\/p><p>1. If the above methods does not work, you can check the TF card slot on the camera and the SD card. If it proved to be hardware problems, please contact the dealer for replacement.<\\\/p><p>2. Besides, please make sure the camera\\u2019s firmware and the APP is in the latest version. If not, please update to the latest one.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Forget the Camera Password\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Please reset the camera to factory default settings, the default password of the camera is 888888.<\\\/p><p><strong>How to reset:<\\\/strong><\\\/p><p>Power on camera, then find out the camera \\u201c reset \\u201c hole, use a pin or pencil to keep pressing the button for about 15 seconds until camera reboot, then the camera will be reset successfully.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Forget App Account and Password\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If you forgot the password, click \\u201c forget your password \\u201c in Eye4 APP in PC or Phone, enter the email account bound the account, then you will get a verification mail, please follow the system prompts to change the password.<\\\/p><p>\\u00a0<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How long does the SD card record?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The following data is based on the test of video duration calculation of 64G TF card. The results will be different in different scenarios. For example, recording for static and dynamic picture are not the same. If you set different parameters, the results may different. The data is calculated on the camera\\u2019s default stream settings, just for your reference.<\\\/p><p>1. It can record 16 days when C38 is in 720P mode.<\\\/p><p>2. It can record 18 days when C7815WIP is in 720P mode.<\\\/p><p>3. It can record 14 days when C37A is in 960P mode.<\\\/p><p>4. It can record 10 days when C50S is in 1080P mode.<\\\/p><p>5. It can record 8 days when C38S is in 1080P mode.<\\\/p><p>Note: You can choose high-bit stream or low stream image, they take different amount of capacity. Please refer to the specific settings [IP Camera Web Client Function Instructions] SD card record settings<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"IP camera screen blurred , color cast\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If your camera\\u2019s screen blurred or it\\u2019s color cast, please follow the guide below:<\\\/p><p>1. Please reboot camera a few times, or restore cameras to factory default settings, after that, it will be back to normal.<\\\/p><p>2. If the problem occur again and again, then it probably cause by camera\\u2019s sensor problem, please contact dealer or sale man for maintenance or replacement<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Lens screen blurred, the screen is not clear or color cast\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If you got such kind of problem, please try the following ways:<\\\/p><p>1. For Pan &amp; tilt Cameras. Please turn the lens slowly until the picture turned clear.<\\\/p><p>2. Make sure the inner and outer surface of the lens\\u2019 are clean, if not, please clean them with a soft cloth.<\\\/p><p>3. If there is color cast, please login the PC or Web client, to adjust the contrast, brightness, saturation. [You can also try to restore it to factory setting or reboot camera a few times, to see if it works. If the issue happen again and again, then it must be hardware problem.]<\\\/p><p>Note: If the above ways do not work, it must be something wrong with the sensor in lens board, please contact the direct dealer or salesmen for warranty.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What is the wireless distance between Camera and Router\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The distance depends on the wireless signal strength of the router.<\\\/p><p>1. At present, VStarcam IP cameras support 2.4G frequency bandwidth wireless router, don\\u2019t support 5G frequency bandwidth.<\\\/p><p>2. It is recommended to keep the distance within 10 meters.<\\\/p><p>Note: If the wireless signal of the router is weak, please connect the camera to the router with a network cable. Otherwise, It will make the camera offline.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home Category Child Category Eye4 Eye4 is designed for IP cameras, smart WiFi unit, smart home systems from VStarcam. Android APK iPhone For Pc Previous Next User manual info ONVIF:\u00a0not\u00a0support RTSP: not\u00a0support Web port:\u00a0not\u00a0support PC software: Windows , MAC Smart home: Alexa\uff0cGoogle Assistant Cloud storage: Support (additional charge) FAQ Account login failed, appear \u201c unknown [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_gspb_post_css":"","_uag_custom_page_level_css":"","footnotes":""},"jetpack_sharing_enabled":true,"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"lshowcase-thumb":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false,"jnews-360x180":false,"jnews-750x375":false,"jnews-1140x570":false,"jnews-120x86":false,"jnews-350x250":false,"jnews-750x536":false,"jnews-1140x815":false,"jnews-360x504":false,"jnews-75x75":false,"jnews-350x350":false,"jnews-featured-750":false,"jnews-featured-1140":false},"uagb_author_info":{"display_name":"Security Manual","author_link":"https:\/\/www.camapp365.com\/author\/security-manual"},"uagb_comment_info":0,"uagb_excerpt":"Home Category Child Category Eye4 Eye4 is designed for IP cameras, smart WiFi unit, smart home systems from VStarcam. Android APK iPhone For Pc Previous Next User manual info ONVIF:\u00a0not\u00a0support RTSP: not\u00a0support Web port:\u00a0not\u00a0support PC software: Windows , MAC Smart home: Alexa\uff0cGoogle Assistant Cloud storage: Support (additional charge) FAQ Account login failed, appear \u201c unknown&hellip;","_links":{"self":[{"href":"https:\/\/www.camapp365.com\/wp-json\/wp\/v2\/pages\/5129"}],"collection":[{"href":"https:\/\/www.camapp365.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.camapp365.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.camapp365.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.camapp365.com\/wp-json\/wp\/v2\/comments?post=5129"}],"version-history":[{"count":7,"href":"https:\/\/www.camapp365.com\/wp-json\/wp\/v2\/pages\/5129\/revisions"}],"predecessor-version":[{"id":8729,"href":"https:\/\/www.camapp365.com\/wp-json\/wp\/v2\/pages\/5129\/revisions\/8729"}],"wp:attachment":[{"href":"https:\/\/www.camapp365.com\/wp-json\/wp\/v2\/media?parent=5129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}