{"id":12549,"date":"2023-07-03T17:28:55","date_gmt":"2023-07-03T09:28:55","guid":{"rendered":"https:\/\/www.camapp365.com\/?p=12549"},"modified":"2023-07-03T17:29:00","modified_gmt":"2023-07-03T09:29:00","slug":"hidvcam-camera-manual-faq-and-troubleshooting","status":"publish","type":"post","link":"https:\/\/www.camapp365.com\/hidvcam\/hidvcam-camera-manual-faq-and-troubleshooting","title":{"rendered":"SetUp HIDVCAM Camera (Ultimate Manual) FAQ and Troubleshooting"},"content":{"rendered":"\n

This article describes in detail how to use HIDVCAM camera, including how to connect HIDVCAM camera, function settings, etc.
It is suitable for all HIDVCAM cameras, such as mini cameras, bulb cameras, indoor and outdoor cameras, etc.<\/p>\n\n\n\n\n\n

HIDVCAM APP Download<\/strong><\/h2>\n\n\n\n

HIDVCAM<\/a> supports Android and iPhone, you can download it from google play or app store.<\/p>\n\n\n\n

Login to HIDVCAM<\/strong><\/h2>\n\n\n\n

To use HIDVCAM, you need to register and login to use it.
Click on Login or Me, and select Register to register your account.<\/p>\n\n\n\n

\"Login<\/figure>\n\n\n\n

HIDVCAM<\/strong> Connection Notes<\/strong><\/h2>\n\n\n\n
    \n
  • To use HIDVCAM APP, please allow all permissions, otherwise you may not be able to connect to the camera. (You can turn off the unneeded permissions after setting the network mode)<\/li>\n\n\n\n
  • To connect HIDVCAM camera, you need to turn on the GPS location of your phone, and turn on the gps location permission of HIDVCAM APP, so that the app can get the wifi information of the camera. (You can turn off the permission after setting the network mode)<\/li>\n\n\n\n
  • If the APP can\u2019t add camera automatically, please try to close the SIM card network.<\/li>\n\n\n\n
  • After connecting to the camera\u2019s hotspot wifi, the phone prompts no network, to switch wifi, please choose not to switch.<\/li>\n<\/ul>\n\n\n\n

    Connect HIDVCAM<\/strong> Camera To Wifi<\/strong><\/h2>\n\n\n\n

    HIDVCAM cameras have two connection modes, it is recommended to select Add device by camera’s hotspot, which is suitable for most HIDVCAM cameras.<\/p>\n\n\n\n

    AP mode connection<\/strong><\/h3>\n\n\n\n

    1. <\/strong>Click + , select Add device by camera’s hotspot, power on the HIDVCAM camera and click Next.<\/p>\n\n\n\n

    \"AP<\/figure>\n\n\n\n

    2.<\/strong> If you are using the HIDVCAM camera for the first time, you do not have to reset the camera, just click Next.<\/p>\n\n\n\n

    The camera only supports 2.4Ghz wifi, please select 2.4G wifi, then enter your wifi password and click Next. Make sure your wifi and wifi password are correct and click Confirm.<\/p>\n\n\n\n

    \"AP<\/figure>\n\n\n\n

    3.<\/strong> Click Next, then connect to the camera’s hotspot wifi, the wifi name is: IPC-xxxxxxxx, connect to the wifi and return to the HIDVCAM APP, wait for the camera to connect to your wifi.<\/p>\n\n\n\n

    Make sure the camera is powered on, then reset the camera.<\/p>\n\n\n\n

    \"AP<\/figure>\n\n\n\n

    4. <\/strong>After successful connection, set the camera name and you can start using the HIDVCAM camera.<\/p>\n\n\n\n

    \"AP<\/figure>\n\n\n\n

    QR Code Connection<\/strong><\/h3>\n\n\n\n

    1.<\/strong> Click on + , select Add device by scanning code, power on the camera and click on Next.<\/p>\n\n\n\n

    \"QR<\/figure>\n\n\n\n

    2.<\/strong> If you are using HIDVCAM for the first time, you don’t have to reset the camera and click on Next.<\/p>\n\n\n\n

    The camera only supports 2.4g wifi, make sure the current wifi is 2.4G, then enter your wifi password, make sure the wifi and wifi password are correct and click Confirm.<\/p>\n\n\n\n

    \"QR<\/figure>\n\n\n\n

    3. <\/strong>Point the QR code displayed on your phone at the camera lens, at a distance of 6 to 14 in.<\/p>\n\n\n\n

    \"QR<\/figure>\n\n\n\n

    4.<\/strong> When you see the light change from flashing to steady or hear the camera beep, the camera has successfully scanned the QR code. Click “Next”.<\/p>\n\n\n\n

    Then wait for the camera to connect to your wifi.<\/p>\n\n\n\n

    \"QR<\/figure>\n\n\n\n

    5. <\/strong>Once you have successfully connected, you can set a camera name and start using it.<\/p>\n\n\n\n

    \"QR<\/figure>\n\n\n\n

    Using HIDVCAM cameras without internet<\/strong><\/h3>\n\n\n\n

    You can use this mode if you do not have internet access or if you only need to use the HIVCAM camera at close range.<\/p>\n\n\n\n

    Turn on the camera, then wait 30 seconds for the camera to boot up, and for your phone to connect to the camera’s hotspot wifi, the wifi name is IPC-XXXXXXX, if you can’t find the camera’s wifi, please reset the camera.<\/p>\n\n\n\n

    After connecting to the camera’s wifi, return to the app and you can start using the camera.
    This mode needs to be connected to the camera’s wifi to work.<\/p>\n\n\n\n

    \"Using<\/figure>\n\n\n\n

    Share HIDVCAM cameras<\/strong><\/h2>\n\n\n\n

    1. <\/strong>Go to camera settings, select Share device, then enter the user ID you want to share or scan the QR code.<\/p>\n\n\n\n

    \"Share<\/figure>\n\n\n\n

    The user ID and QR code can be found in the Me screen<\/p>\n\n\n\n

    \"Share<\/figure>\n\n\n\n

    Recording settings<\/strong><\/h2>\n\n\n\n

    You will need to insert a memory card to record, please do so with the camcorder switched off.<\/p>\n\n\n\n

    Enter the SD Card Recording screen, where you can view the current card status and recording settings.<\/p>\n\n\n\n

    Motion: Alarm recording, recording will only take place when motion is detected.
    Loop: 24 hour recording
    Schedule: Timed recording<\/p>\n\n\n\n

    \"Recording<\/figure>\n\n\n\n

    Recording Playback<\/strong><\/h3>\n\n\n\n

    Click on Rec\/Play to view the recorded video<\/p>\n\n\n\n

    \"Recording<\/figure>\n\n\n\n

    Motion detection settings<\/strong><\/h2>\n\n\n\n

    Turn on Detection alarm in Alarm, you can set it to work 24 hours a day or at regular intervals. With motion detection switched on, the camera will send you a notification when it detects an object moving.<\/p>\n\n\n\n

    To set up alarm recording, please set it up in SD Card Recording.<\/p>\n\n\n\n

    \"Motion<\/figure>\n\n\n\n

    FAQ<\/strong><\/h2>\n\n\n\n
    \n
    <\/path><\/svg><\/span><\/path><\/svg><\/span>Why the camera is not displayed when I connect to the hotspot wifi of HIDVCAM camera?<\/strong><\/span><\/div>

    1. Make sure your phone is connected to the hotspot wifi of HIDVCAM camera, some phones will automatically disconnect the wifi that cannot be connected.
    2. Make sure you have turned on the GPS location of your phone and the GPS location permission of APP, due to the limitation of the system, you need to turn on the GPS permission for APP to get the camera information.
    3. If you are an Apple phone, check whether you have opened the Local Network permission of HIDVCAM APP.
    4. Close the SIM card network, then close the APP and reopen it.<\/p><\/div>\n\n\n\n

    <\/path><\/svg><\/span><\/path><\/svg><\/span>Why is my\u00a0HIDVCAM\u00a0Camera offline?<\/strong><\/span><\/div>

    HIDVCAM camera shows offline in AP mode, please make sure your phone has a hotspot wifi connection to the camera, and close to the camera, AP mode only supports close connection.
    HIDVCAM camera shows offline in network mode, please try to reset the camera to reconnect, and put the camera close to the router, sometimes the distance is far, the wifi signal is not good.<\/p><\/div>\n\n\n\n

    <\/path><\/svg><\/span><\/path><\/svg><\/span>Why does the HIDVCAM camera show offline after I set it to connect to my wifi?<\/strong><\/span><\/div>

    This is usually due to wrong wifi password or bad wifi signal, please reset the camera to reconnect, and make sure you enter the correct wifi password.<\/p><\/div>\n\n\n\n

    <\/path><\/svg><\/span><\/path><\/svg><\/span>How do I reset the HIDVCAM camera?<\/strong><\/span><\/div>

    Press and hold the reset button for 5 seconds to reset the camera, after reset the FtyCamPro camera will be restored to factory settings, you need to reconnect the camera.<\/p><\/div>\n\n\n\n

    <\/path><\/svg><\/span><\/path><\/svg><\/span>Forgot the password of HIDVCAM camera?<\/strong><\/span><\/div>

    You can reset the camera and delete it, then reconnect it.<\/p><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    This article describes in detail how to use HIDVCAM camera, including how to connect HIDVCAM camera, function settings, etc.It is suitable for all HIDVCAM cameras, such as mini cameras, bulb cameras, indoor and outdoor cameras, etc. HIDVCAM APP Download HIDVCAM supports Android and iPhone, you can download it from google play or app store. Login […]<\/p>\n","protected":false},"author":2,"featured_media":12551,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_gspb_post_css":"","_uag_custom_page_level_css":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[798],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2023\/07\/1231231\u672a\u6807\u9898-1.jpg?fit=600%2C315&ssl=1","uagb_featured_image_src":{"full":["https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2023\/07\/1231231\u672a\u6807\u9898-1.jpg?fit=600%2C315&ssl=1",600,315,false],"thumbnail":["https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2023\/07\/1231231\u672a\u6807\u9898-1.jpg?resize=150%2C150&ssl=1",150,150,true],"medium":["https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2023\/07\/1231231\u672a\u6807\u9898-1.jpg?fit=300%2C158&ssl=1",300,158,true],"medium_large":["https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2023\/07\/1231231\u672a\u6807\u9898-1.jpg?fit=600%2C315&ssl=1",600,315,true],"large":["https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2023\/07\/1231231\u672a\u6807\u9898-1.jpg?fit=600%2C315&ssl=1",600,315,true],"1536x1536":["https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2023\/07\/1231231\u672a\u6807\u9898-1.jpg?fit=600%2C315&ssl=1",600,315,true],"2048x2048":["https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2023\/07\/1231231\u672a\u6807\u9898-1.jpg?fit=600%2C315&ssl=1",600,315,true],"lshowcase-thumb":["https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2023\/07\/1231231\u672a\u6807\u9898-1.jpg?fit=200%2C105&ssl=1",200,105,true],"woocommerce_thumbnail":["https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2023\/07\/1231231\u672a\u6807\u9898-1.jpg?resize=300%2C300&ssl=1",300,300,true],"woocommerce_single":["https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2023\/07\/1231231\u672a\u6807\u9898-1.jpg?fit=600%2C315&ssl=1",600,315,true],"woocommerce_gallery_thumbnail":["https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2023\/07\/1231231\u672a\u6807\u9898-1.jpg?resize=100%2C100&ssl=1",100,100,true],"jnews-360x180":["https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2023\/07\/1231231\u672a\u6807\u9898-1.jpg?resize=360%2C180&ssl=1",360,180,true],"jnews-750x375":["https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2023\/07\/1231231\u672a\u6807\u9898-1.jpg?resize=600%2C315&ssl=1",600,315,true],"jnews-1140x570":["https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2023\/07\/1231231\u672a\u6807\u9898-1.jpg?resize=600%2C315&ssl=1",600,315,true],"jnews-120x86":["https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2023\/07\/1231231\u672a\u6807\u9898-1.jpg?resize=120%2C86&ssl=1",120,86,true],"jnews-350x250":["https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2023\/07\/1231231\u672a\u6807\u9898-1.jpg?resize=350%2C250&ssl=1",350,250,true],"jnews-750x536":["https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2023\/07\/1231231\u672a\u6807\u9898-1.jpg?resize=600%2C315&ssl=1",600,315,true],"jnews-1140x815":["https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2023\/07\/1231231\u672a\u6807\u9898-1.jpg?resize=600%2C315&ssl=1",600,315,true],"jnews-360x504":["https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2023\/07\/1231231\u672a\u6807\u9898-1.jpg?resize=360%2C315&ssl=1",360,315,true],"jnews-75x75":["https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2023\/07\/1231231\u672a\u6807\u9898-1.jpg?resize=75%2C75&ssl=1",75,75,true],"jnews-350x350":["https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2023\/07\/1231231\u672a\u6807\u9898-1.jpg?resize=350%2C315&ssl=1",350,315,true],"jnews-featured-750":["https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2023\/07\/1231231\u672a\u6807\u9898-1.jpg?resize=600%2C315&ssl=1",600,315,true],"jnews-featured-1140":["https:\/\/i0.wp.com\/www.camapp365.com\/wp-content\/uploads\/2023\/07\/1231231\u672a\u6807\u9898-1.jpg?resize=600%2C315&ssl=1",600,315,true]},"uagb_author_info":{"display_name":"Security Manual","author_link":"https:\/\/www.camapp365.com\/author\/security-manual"},"uagb_comment_info":3,"uagb_excerpt":"This article describes in detail how to use HIDVCAM camera, including how to connect HIDVCAM camera, function settings, etc.It is suitable for all HIDVCAM cameras, such as mini cameras, bulb cameras, indoor and outdoor cameras, etc. HIDVCAM APP Download HIDVCAM supports Android and iPhone, you can download it from google play or app store. Login…","_links":{"self":[{"href":"https:\/\/www.camapp365.com\/wp-json\/wp\/v2\/posts\/12549"}],"collection":[{"href":"https:\/\/www.camapp365.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.camapp365.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.camapp365.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.camapp365.com\/wp-json\/wp\/v2\/comments?post=12549"}],"version-history":[{"count":5,"href":"https:\/\/www.camapp365.com\/wp-json\/wp\/v2\/posts\/12549\/revisions"}],"predecessor-version":[{"id":12591,"href":"https:\/\/www.camapp365.com\/wp-json\/wp\/v2\/posts\/12549\/revisions\/12591"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.camapp365.com\/wp-json\/wp\/v2\/media\/12551"}],"wp:attachment":[{"href":"https:\/\/www.camapp365.com\/wp-json\/wp\/v2\/media?parent=12549"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.camapp365.com\/wp-json\/wp\/v2\/categories?post=12549"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.camapp365.com\/wp-json\/wp\/v2\/tags?post=12549"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}