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Home yoosee

Account and Password – yoosee

August 17, 2019
in yoosee, FAQ
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1. Can not receive the verification code when registering Yoosee with phone number or email?
2. How to change the APP log-in password
3.How to set up the passwords after logging on through We-chat.

1. Can not receive the verification code when registering Yoosee with phone number or email?

(1)Only two verification codes can be obtained within 24 hours.

(2)Ensure the SMS spam manager is disabled in your phone.

(3)Check whether the verification code is in the junk mailbox.

2. How to change the APP log-in password

(1)If you remember your password, find me in the APP, click the image to be into the account information and change the password.

(2)If you forget the password, please log out and click the”Forget password?” in the log-in screen and change the password according to the guidance.

Note: Above methods are only applicable for the user registered by the phone number and email.

3.How to set up the passwords after logging on through We-chat.

Click the image to come into account information in Me of APP, firstly you should bind your phone number and then set up the log-in passwords according to the guidance.

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Comments 2

  1. Andrew Gwee says:
    9 months ago

    Hi
    I have HD mini WiFi IP CCTV Camera.

    Is there any way I can set white light for daytime, dark light for nighttime, to come on automatically, rather than set it manually each day?

    Thank you.

    / instead of having to set it manually?

    Reply
  2. Mr Stephen Thornton says:
    1 year ago

    Afternoon,

    I tried to log in to the Yoosee app on my mobile but it states account does not exist.
    When I try to register again I get a message stating number been used.
    When I try to get password from the your system it states (operation failed 10901021)

    Can you please let me know how to either retrieve my password or link my camera to my phone

    Regards
    Steve

    Reply

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