Having trouble with your Blink camera not detecting motion? Don’t worry, you’re not alone. This is a common problem faced by many Blink camera users, and fortunately there are several troubleshooting steps you can take to resolve the issue.
In this article, we will provide a detailed guide to troubleshooting a Blink camera that is not detecting motion. From adjusting camera settings to checking for obstructions and firmware updates, we cover everything you need to know to get your camera working again. So whether you’re a new Blink user or a long-time fan, read on to learn how to fix this frustrating problem and get the most out of your security camera.
Check the Camera’s Placement
One of the most common reasons these cameras fail to detect motion is poor placement. You need to make sure your camera is in the right place if you want it to do its job.
Start by identifying the area you want to monitor. We know this seems obvious, but trust us, some people out there forget this step. Then make sure the camera is positioned at the right angle to capture any activity in that area. Make sure there aren’t any obstructions such as plants, walls or your grandma’s favourite vase blocking the camera’s view.
You should also avoid placing the camera near a window or bright light. The last thing you want is for the camera to focus on something else and not pick up the movement you want. And don’t forget to avoid placing it near sources of heat or cold air, such as your air conditioning, or you’ll get a lot of false alarms.
If you’re not sure where to place your camera, don’t worry; you can move it around until you find the sweet spot. Once you have found it, make sure the camera is securely mounted and all the cables are connected correctly.
Check Detecting Motion Settings
One of the culprits could be incorrect motion detection settings. The good news is that the Blink camera has several customisable settings to optimise its motion detection capabilities.
To adjust your camera’s motion detection settings, open the Blink app and navigate to the settings menu. From there, you can access the motion detection settings and adjust the sensitivity level to your liking. A higher sensitivity level will detect more motion, while a lower level will reduce the number of false alarms, but may miss important activity.
You can also adjust the camera’s motion detection zone, which defines the areas where the camera will detect motion. This is particularly useful if there are specific areas within the camera’s field of view that you want to monitor more closely.
Another important factor to consider is the camera’s mode setting. If you’re going to use the camera for outdoor surveillance, make sure it’s set to outdoor mode. This mode is optimised for detecting motion outdoors and improves the camera’s performance in such environments.
Check for Obstructions
If your Blink camera still fails to detect motion after adjusting the settings, the problem could be an obstruction in its line of sight. Obstructions can include furniture, plants or decorations that block the camera’s line of sight, causing it to miss important activity.
To check for obstructions, start by examining the camera’s placement and surroundings. Ensure that the camera is positioned at the correct angle to capture activity in the intended area. If the camera is mounted too high, too low or at the wrong angle, it may miss critical activity or detect motion from irrelevant sources.
Next, check the camera’s view for any physical obstructions. Furniture, plants or decorations can block the camera’s view and prevent it from detecting motion. Consider removing or rearranging any objects that may block the camera’s line of sight.
Another common obstruction is glare or reflection from windows, mirrors or shiny surfaces. This glare can cause false positives, as the camera may detect movement from the reflection rather than real movement. To overcome this problem, try adjusting the camera’s placement or angle to minimise glare. Alternatively, consider covering any reflective surfaces or installing curtains or blinds to minimise the reflection.
Checking for obstructions is an important step in troubleshooting a Blink camera that is not detecting motion. By ensuring that the camera is positioned correctly and has an unobstructed view, you can improve the camera’s performance and reduce the likelihood of false alarms. If this step does not solve the problem, proceed to the next troubleshooting step to address other potential issues.
Check the Camera’s Firmware
If your Blink camera is still struggling to detect motion, outdated firmware may be the cause. Blink cameras regularly receive firmware updates to improve performance and fix any issues, including motion detection problems.
To check your camera’s firmware, open the Blink app, navigate to the Settings menu and select the camera you’re having trouble with. Click ‘Device Information’ and this page will display the camera’s firmware version, which you can compare with the latest version on the Blink website.
If your camera’s firmware is out of date, you can update it using the Blink app. Make sure the camera is connected to a stable internet connection, then navigate to the Settings menu and select ‘Device Information’ for the camera. If an update is available, a notification will appear and you can follow the instructions to install the latest firmware.
If your camera’s firmware is up to date, try restarting the camera by unplugging and reconnecting it. This can sometimes resolve problems with the camera’s software.
Checking the camera’s firmware is an important step in troubleshooting a Blink camera that is not detecting motion. By ensuring that the firmware is up to date, you can improve the camera’s performance and fix any issues that may be causing the problem. If this step does not solve the problem, proceed to the next troubleshooting step to address any other potential issues.
Contact Blink Support
If none of the steps above solve the problem, you may need to contact Blink support for further assistance. They may be able to provide additional troubleshooting steps or replace the camera if it’s faulty.
Blink cameras are an excellent way to keep your home or office safe. However, it can be frustrating when the camera fails to detect motion. By following the troubleshooting tips in this article, you should be able to resolve this issue and get your camera working properly again.
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