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Camera turns on, but the app has stopped working and doesn’t turn on. I have uninstalled and installed, buy nothing. It says it has a bug.
Camera won’t accept my wifi password. Camera is 1 meter away from router. Can someone tell me why this won’t accept my password
Following the set up process of scanning and then being told that password incorrect. Camera will not accept my password for wifi. Camera is 1 meter away from router. Can someone help me please
I can record, but what is saved in my photo is just a blackout video. Firmware version is latest. How do I fix it?
If I purchase cloud space are you able to watch previous videos that were taken before it’s purchase?
Hi, I had to reset my camera and now I cannot log back in, after trying to scan the code and pairing the device I get an error saying that the camera is binded to another email address (my wife’s, tht I used for buying storage space). But there is no option of unbinding the address on your website when she logs in – what do I do?
How can I watch SD card event videos?
I’m Unable to view my videos without paying for cloud service and I don’t want to purchase storage space & i can save one when i need too. I just want to see them without downloading them. Please advise
The camera seems to be working, but how can I view SD card videos if events?
TG-ERROR 51021 CAN NOT TO LOGIN
Parola mi unuttum nasıl sifirlarim
This is stupid
Why does’t it record every time it detects something?
How do I log in to the PC software for my cam365?
why does’t it record every time it detects something?
I’ve a very simple question. My camera will only work while plugged in. Surely the battery isn’t dead already?
You need to charge batteries before use. Alternatively you can: use micro USB for cable to a charger. Check specifications first
Unless your batteries are standard non rechargeble, in which case change batteries
can ptz work with the software and how ???
Hi. Does the Too See app work on Amazon Echo Show version 5?
Need help with window software for my camera’s. Ipad works great but on window can not get past the login screen, will not take my user or password from my ipad account. please help.
I payed for Premium IT can even be Seen in settings but the App doesnt let me look into past films. I should by Premium.
What can I die?
We’re you able to solvethia and look at previous videos that were there before purchasing the cloud?
can you reset my pass word I forgot it please email or email my password
can you reset my pass word I forgot
How do I run/access the camera and or video without adobe flash player
Unable to view my videos since I didn’t purchase any cloud space. I don’t want to purchase storage space & I don’t want to save videos. I just want to see them without downloading them. Please advise.
I bought two cameras. One is letting me view my videos for 30 days at no charge. The other is wanting me to pay to look at all videos, even those from today. I am aggravated! How do I fix this? The product is advertised as free. Why isn’t it? I will be going to the BBB soon, if you don’t get this corrected.
I purchased a video doorbell from you a few weeks ago and have had problems figuring out how to access & recharge the battery (an email from you said it was at 1 %). Also, how do I install/ attach to the doorframe – glue? tape? screws? And I have also been unable to log in to my account. Please assist
Playback is not working, app crashes when clicking view screen.
Can watch live view only from multiple cam icon.
I cannot review my videos from an hour, day, week, etc ago eventhough I bought the cloud service yesterday. Why can I not see my videos
Hi, I purchased (3) 5G i-100 pan/tilt screw-in cams, I would like to use them using the software on my pc but not allow the website or any outside source to have access to them…i.e. police or a 3rd party to view them…
Is that possible?
I have created a new account with MyCam and regardless of what I do the app states “Incorrect password”. I have even used the forgot password link to change to a different password with the same result, “Incorrect password”
How do i get the app for a second device, already have an account.
i want to disable the camera my computer to reinstall on my phone
Further to your recent e-mails advising
……..”our systems can no longer support free 6 second video storage for our growing user base. We will no longer be able to provide this free feature after 10/22………”
I’m a bit confused. I don’t use or save video.
When I’m out, I just occasionally check my cameras to see where my pet is and if he’s okay. This takes only a few seconds.
Will I not be able to do this anymore? Will I have to take out a payment plan to check on him?
Can i increase the the record time?
Is it possible to leave my Aibien Security Cameras recording 24/7 and not just when I press the record button
CAM WONT TURN SIDE TO SIDE OR UP AND DOWN WON’T PICK UP ANY MOTION HOW DO I REGISTER
May I see the information on my micro SD card on my computer using a USB adapter?
What is alarm drip?
DoHonest S02 security camera stopped working and I am no longer able to connect
Hello, My name is Andrew. I bought two of your cameras. I am trying to Log the lifetime warranty information, but the website is not recognized on any of my devices. PC, phone etc. Please advise,Thanks.
No user manual. My camera came with an installation manual and it works fine. I’m looking for a user manual that explains how to use the different functions on my phone. A manual that will tell me everything the camera can, and cannot do.
How do you save the files from my phone to iPhone directory of videos so I can share them
Manual is very poor for this device along with app that supports it hdcamwifipro
Should have the ability to set path for storage on app
No options in app to do this
Manual should specify maximum SD card size
256gb doesn’t seem to work
How do you delete files in the app?
The volume for the siren is extremely low, is there a way to increase the volume?
Hi, i need some way to change IP on the camera, because change always and i got connected to NVR with another cammeras
Camera records every 15 minutes. Continuous recording is off.
And I can’t read the SD card on my mobile.
How can find mac address for wificam
Someone can help me have a camera Tonton type bullet wifi model TCW50A-2MP I have not been able to watch the videos from the app I have used several from the Ycc365 to the Ismeye and with no achievement to see the videos recorded in the Micro Sd I already put new micro sd and if I take it out and put it on my PC if I can see the videos someone could help me or give me an idea of how Fix this problem in this camera.
the camera does not start recording during an event. Do you need cloud subscription for this feature. I have an SD card in the device. I can manually record though
I have tried to sign into the app from an iPhone and an iPad without success. The app doesn’t show what I’ve entered and/or doesn’t accept what I’ve entered..
I’d like to return the product. It isn’t worth the use it like it is.
My camera does not have a “voice” when reset. It will only make a pop sound. Does that mean the camera is broken? Because I can’t get it setup on the app. Please advise.
I bought two cameras not even a year ago and within like a few months one stopped working where it doesn’t move I can’t control it through my phone I could hear it trying to turn but it doesn’t wanna turn it gets like stuck my second camera I came home and it’s like halfway broken so I had to tape it together in order for it to work it randomly makes the beeping noise like he wants to reconnect too
I have your ipcam camera (SSAE-147364-DBAEA) list my phone so
I got a new phone and Forgot my password
How do I fix that ?
Hi Is their a dowload for windows 11
I purchased this as a camera car for my Ho railroad app doesn’t have the ability to allow setting storage location for videos, if saved to phone cannot locate videos Phone except in app
Why does it not save videos to video under photos
Also with videos saved on camera how would you transfer video to the memory card plugged in device
I have created an account, and logged in. I have powered up the unit, and it is beeping. I am on your website looking for nstructions. What do I DO NEXT?
I want to register, can’t find site .
Hi Ron. I contacted the technical support at this phone number. Maybe contact them and get a site to register it? If you find it can you please report. I would be interested in that as well. Thanks. Joe
833-568-2565 or email email@example.com
Hello. I bought the Yl lot camera that you screw into an electrical outlet. I was able to set it up but have a few questions.
1). When you first screw in the camera, how do you set up the camera to point to a specific area?
2) When its pointed to a specific area and a motion is detected, the camera follows the motion but does not return to pointing to that original specific area. Isn’t it supposed to?
3) I been “playin” with the “Rotate Reset” switch but cannot figure out what it does. What does it do? (Quite honestly, the manual is not written very well because I did not see anyplace where this is explained).
4) What type of SD card is needed for this unit and where can I get one at?
joe you need a microsd and it can be from 8-64gbs .. i have a 32gb but its telling me it cant read how big my storage is so im trying to figure
that out now
How do I register my new WiFi Smart Camera Yi loT? The instructions that came with the unit DO NOT include a web address to accomplish registration or sign in after registration.
Still from last night ECT I cannot access to my cameras because have error: Unknown user name.
What does it mean ?
solar cameras don’t charge me even though it’s a strong sun that might be the problem because they discharge me faster than they charge me
The problem has been solved but he did it alone, I don’t know if he would have to check something else?
How do I insert the storage chip?
Hello how are I have a solar camera that I can not see from outside my internal wifi network can tell me if there is a solution to that problem please thank you very much
hi, whenever I make a payment it states that error. but then when I check my bank details, it states that the amount has been deducted. but I made 2 additional payment by accident, can i ask for refund for both the payment
hi, whenever I make a payment it states that error. but then when I check my bank details, it states that the amount has been deducted. but I made 2 additional payment by accident, can i ask for refund for both the payment thank you.
My app stopped saving recordings from 8/11/22
I’m trying to find IPCFinder 1.7.exe. I don’t know what it does exactly… If someone could give me a link or some info about it I would be grateful…
I bought a camera used and in the process of binding it says it already bound to someone else and need to unbind it before continuing is there a way to bypass this
I can’t download fc cam or bvcam, suggest me another compatible and interchangeable app.
I purchased 3 femii home cams and I signed up for the SD card offer with all three cameras and I haven’t received the SD cards or a response back.
Hi so I bought this Femii triton b6 camera used and was told it was reset and should work just fine well it doesn’t. When I try And add it as a device it says that it has been previously binded to some other email and I’ve tried to reset it and nothing ever changes is there anything I can do to use this or should I just throw It away and start Over with something else please help me
I updated to new app version (v4.0) on my iPhone, and now the camera is not showing in tje app. How do i add it back??
I need to know what I’m paying for 3.99 not helping with false alarm with insects
my camera was knocked off line. I have reset the camera, called my wifi provider, they rebooted my router. i HAVE CONFIRMED WITH THE WIFI company, my wifi is up and running and has the correct password. I have tried pairing my iphone with my camera several times and it tells me the wifi password is incorrect. I am so frustrated. Everything I have sent to the camera company they tell me to try I have done it.
I need help!!
Hello, I purchased a used Aibien Gardview Security Camera from a second hand source. The camera is binded to the original owner. I do not have their password to get the camera to connect to my network. I tried to reset the camera mutiple times but but not get it to connect.
Is there a way to erase the original owner’s information on the camera? Maybe download the firmware?
I bought a camera from a store and its binded by an email already how can i unbind it?
Easiest way is to add the cameras one at a time. Reset them from the pinhole on top, and add them via the phone app. They no longer work anywhere except the app. If you can refund them and get new ones. I can recommend imou cameras. I have been mucking about with these for over 12 months. Ycc365 app is stuffed and the company won’t help.
Sorry, I should have specified that I am using HDWiFiCam Pro app.
And I have three cameras, and I have added them to my wifi network.
But only one of the cameras is online.
The other two cameras are listed on the app, but they are off line.
How do I get them all to be online at the same time?
I have three of these cameras.
I have configured them to access the wifi network.
Only one of them is online.
The other two are offline.
How do I turn on all three at the same time?
I want to add Japanese language on Smartlife for PC app.
Do you have a language file?
I want to publish my app on your website, what should I do?
How to alert motion detection to my phone ? I hear no sound or alert in my phone when motion detected by this camera using Yi Lot app,
hey it wont let me purchase the cloud service and let me watch the videos.
Hailey, I would try to get a refund on your cameras. The company does not answer replies at all and google will not help. I tried everything to get them to help. Nothing.
Lori, I would reccomend you return your camera if possible and purchase a better model, I Can Reccomend IMOU cameras as a cheap and reliable alternative.
I ave tried everything to get these clowns to answer to the point of trying to track the company to china. But no one will answer and you cannot get anything done. Other thatn that, you just have to connect the camera through this stupid YCC365 App and hope for the best.
I’m trying to register my camera and I can’t reach the website. How do I register my camera.
I have a clock spy cam and the manual asks for the HDMiniCam app. Can someone suggest another app?
Seems the company won’t do anything, and it is impossible to contact them.
IF you have a camera from this company, return it for a refund, or contact google and complain about the app company not answering emails.
In the last couple of days I’m getting a message when I go to review my videos. The message is in Chinese and it asks you to hit OK. Translation of this message is sample video bigger why am I getting this.
I have set up model yi-101-8-5g dome camera. Connected and paired OK, can control camera, switch on off OK, have sound but no vision. Using huawei or samsung android phone makes no difference. White screen in app.
Since update to Firmware 16.006.0222 my cameras no longer work, please provide last version of firmware to fix camera.
I believe I put firmware onto SD card in root directory and power up.
before the update iwas was using ip cam viewer but since the update that´s not posible anymore.
a fix please
I am having issues with signing on, and I don’t want to subscribe to the $47 per month experts for a simple login issue. Please help
is it posible to use third party software on a internal network and use them without internet?
Unable to add camera error:
Devices are connected to server, please later
I just loaded the app from Play store and it doesn’t send the verification code. Tried 2 email addresses and 1 cell number so far and it will not send the verification code…. Help!
I am trying to instal a model pg207 camera and it keeps coming up with invalid QR code no matter what i try,unable to proceed with the installation?
This prompt is not common, it is prompted on the app? Better take a picture and show me
My solar cam no longer works after receiving update.
Can I have the firmware to.put I tramsfalsh drive and put it in so it update properly and works
Please get the firmware from your camera seller
Hi, I’ve successfully paired thw cam with my phone and I’ve even configured the wifi connection to my modem. After that, I’ve done a reset in order to configure a different wifi. I’m able to pair the wifi cam AP but the apple is not able to cannect to the cam.
How can I solve?
Is there an hardware reset that I can do?
Hi, I would like to confirm your question.
You can connect to the ap hotspot of the camera with your Apple phone, but the Apple phone can’t connect to the camera, right?
There are usually two problems.
1. it may be that the app is not getting the wifi information.
After connecting the ap hotspot wait 30 seconds, and try to quit the app to reopen
2. not open the location, and app location permissions.
Due to the limitations of the phone system, you need to open the location and app location permissions, the app can get wifi information to connect to the camera.
Specifically you can check this article: https://www.camapp365.com/why/location-and-microphone-permissions
I also would check the ‘Firewall’ setting. Firewall maybe blocking it.
I have also noticed that if you have a VPN on your iPhone it will not connect.
I had to uninstall VPN or disable it.
The terms of agreement say that I can only have the app on one device. Is that true? It doesn’t do us much good if only I or my wife can see the camera. Can we put it on two or more devices and tie that to the camera?
Hi, I can’t get my doorbell to charge. Have tried various leads with the correct ends and still no charge. Have tried taking batteries out and replacing but still no progress. Please advise.
It may be a problem with doorbell itself.
I can not connect my hidden camera clock, I have used several apps and I can not. The Wi-Fi network never appears to connect to me
I bought two Yi dome cameras. Do not have cellphone. How can I control this camera from windows 10 laptop?
YI home camera currently only supports adding cameras with cell phones, computers cannot be added.
I have the same problem.
Is this because it is not compatible to Windows10-11 etc?
I need to repair my camera aibien firmware.
Hi, you need to contact aibien’s technical support.
I was told when I purchased this that it would be free to view videos for life. After 2 months you are trying to charge me £24 a month.
Yes it is. They did same with me and worse thing is they ask for your credit card details and charge you. They will loose a lot of business . I certainly won’t buy there product any more
Hi I will try to explain what is happening okay first I am using Android 12 I’ve had the camera a little over 2 days I was having some trouble getting it to recognize a hotspot or getting it to connect I thought maybe The battery needed to be charged or something like that I plugged it in I saw no blue light and according to the manual that means it’s charged but I know it wasn’t but I went ahead and tried to change the mode etc played around with different settings in the app nothing was working I got very frustrated I went ahead and deleted it from the app because I couldn’t get it to factory reset by holding down the mode button it does nothing no light lights up or blinks or turns off nothing happens nothing happens when I try to locate it in the hotspot network area Please someone help me I really like this camera for the very few short hours that I had it I don’t really know what to do or how to factory reset it and it doesn’t seem to be taking a charge when I plug it into charge nothing happens when I try to turn it on the on/off light blinks bright red once then dim red then nothing. . . And that’s all that happens. Please help. I’ll answer any questions I can because I’m sure I made a mess of explaining my issue because frankly I haven’t had the camera long enough to know how to explain what is wrong or what is wrong in fact.
My camera is not working
Why must I pay for help? Why must I provide credit information before getting help? Plus the wrong email is on my camera. How can that be corrected? Most importantly how do I know this is not an SCAM? So as of now I can not view movement at my door.
Can somebody tell me where the IP number is on this camera
My indicator light is constantly flashing blue, the battery is fully charged. So it’s not that, there’s nothing flashing red, has anyone got any idea why? I can’t find anything in the trouble shooting 😕
I have your camera which worked for two months perfectly fine due to a power outage and the internet did not return to operation even though I have an island. I can’t find the reset button next to the TF card, how do I reset the camera.
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