Need camera tech support?
You can comment in the manual and someone will reply to you.
Can't find your camera manual?
You can comment here and we will help you find the manual
You can comment in the manual and someone will reply to you.
You can comment here and we will help you find the manual
© 2019-2022 camapp365
© 2019-2022 camapp365
I need to repair my camera aibien firmware.
Hi, you need to contact aibien’s technical support.
Email: support@aibien.net
Hi I will try to explain what is happening okay first I am using Android 12 I’ve had the camera a little over 2 days I was having some trouble getting it to recognize a hotspot or getting it to connect I thought maybe The battery needed to be charged or something like that I plugged it in I saw no blue light and according to the manual that means it’s charged but I know it wasn’t but I went ahead and tried to change the mode etc played around with different settings in the app nothing was working I got very frustrated I went ahead and deleted it from the app because I couldn’t get it to factory reset by holding down the mode button it does nothing no light lights up or blinks or turns off nothing happens nothing happens when I try to locate it in the hotspot network area Please someone help me I really like this camera for the very few short hours that I had it I don’t really know what to do or how to factory reset it and it doesn’t seem to be taking a charge when I plug it into charge nothing happens when I try to turn it on the on/off light blinks bright red once then dim red then nothing. . . And that’s all that happens. Please help. I’ll answer any questions I can because I’m sure I made a mess of explaining my issue because frankly I haven’t had the camera long enough to know how to explain what is wrong or what is wrong in fact.
My camera is not working
I bought two Yi dome cameras. Do not have cellphone. How can I control this camera from windows 10 laptop?
YI home camera currently only supports adding cameras with cell phones, computers cannot be added.
Hi, I can’t get my doorbell to charge. Have tried various leads with the correct ends and still no charge. Have tried taking batteries out and replacing but still no progress. Please advise.
It may be a problem with doorbell itself.
Hi, I’ve successfully paired thw cam with my phone and I’ve even configured the wifi connection to my modem. After that, I’ve done a reset in order to configure a different wifi. I’m able to pair the wifi cam AP but the apple is not able to cannect to the cam.
Why?
How can I solve?
Is there an hardware reset that I can do?
Best regards
Raimondo
Hi, I would like to confirm your question.
You can connect to the ap hotspot of the camera with your Apple phone, but the Apple phone can’t connect to the camera, right?
There are usually two problems.
1. it may be that the app is not getting the wifi information.
After connecting the ap hotspot wait 30 seconds, and try to quit the app to reopen
2. not open the location, and app location permissions.
Due to the limitations of the phone system, you need to open the location and app location permissions, the app can get wifi information to connect to the camera.
Specifically you can check this article: https://www.camapp365.com/why/location-and-microphone-permissions
My solar cam no longer works after receiving update.
Can I have the firmware to.put I tramsfalsh drive and put it in so it update properly and works
Please get the firmware from your camera seller
I am trying to instal a model pg207 camera and it keeps coming up with invalid QR code no matter what i try,unable to proceed with the installation?
This prompt is not common, it is prompted on the app? Better take a picture and show me
I just loaded the app from Play store and it doesn’t send the verification code. Tried 2 email addresses and 1 cell number so far and it will not send the verification code…. Help!
Unable to add camera error:
Devices are connected to server, please later
is it posible to use third party software on a internal network and use them without internet?
I am having issues with signing on, and I don’t want to subscribe to the $47 per month experts for a simple login issue. Please help
Help,
Since update to Firmware 16.006.0222 my cameras no longer work, please provide last version of firmware to fix camera.
I believe I put firmware onto SD card in root directory and power up.
Thanks
before the update iwas was using ip cam viewer but since the update that´s not posible anymore.
a fix please
thank you
I have set up model yi-101-8-5g dome camera. Connected and paired OK, can control camera, switch on off OK, have sound but no vision. Using huawei or samsung android phone makes no difference. White screen in app.
In the last couple of days I’m getting a message when I go to review my videos. The message is in Chinese and it asks you to hit OK. Translation of this message is sample video bigger why am I getting this.
Seems the company won’t do anything, and it is impossible to contact them.
IF you have a camera from this company, return it for a refund, or contact google and complain about the app company not answering emails.
I have a clock spy cam and the manual asks for the HDMiniCam app. Can someone suggest another app?