Have a question about your camera? Post it in the comments! Someone will probably reply to your question.

Camera Technical Support

Need camera tech support?

You can comment in the manual and someone will reply to you.

Can't find your camera manual?

You can comment here and we will help you find the manual

Comments 167

  1. Margaret Anderson says:

    This happen to me and they charged 2 credit cards. Thank goodness the banks block this and notify me… I got this camera to watch my one dog when I am not home to see if he is having seizures. Returning back to walmart

  2. Margaret Anderson says:

    I JUST GOT THIS CAMERA FROM WALMART HAD A HARD TIME TO DOWNLOAD. ONCE I WAS DONE IT SAID THIS IS A FREE APP YOUR CARD WILL NOT BE CHARGED. I AM WORRIED ABOUT MY DOG AND THIS IS WHY A GOT THIS CAMERA. IT KEPT SAYING WE DO NOT ACCEPT THAT CARD. YOU CHARGED 2 CARDS FOR 34.96?????????????????????IF IT IS FREE WHY ARE YOU CHARGING ME, THANK GOODNESS MY 2 CARDS ALERTED ME AND STOPPED THE TRANSACTION.
    I AM GO ING TO REPORT YOU TO BETTER BUSINESS

  3. Matt says:

    I am unable to view footage from a year ago and paid for the cloud storage. Can someone please assist?

  4. Paul Hardy says:

    Good Morning,
    My Camera is no longer functioning & I wish to cancel my subscription please. Can you terminate the subscription immediately & I will go to my bank & have the subscription terminated my end.

    Thank you

    Paul Hardy

  5. Dan Blackburn says:

    How do I delete notification of objects/humanoids from my 1Cam365 app?

  6. kris schoenenberger says:

    This camera doesn’t work in my apartment so i want to cancel the subscription asap, this the three time ive tried to contact your company. But either i get no response or the email i had come back to me. So can someone from your company please help me with this problem asap.
    You can email me back the response please.

  7. KL says:

    My camera doesn’t tilt up and down

  8. John Kwasniewski says:

    My camera does not allow me to adjust settings

Leave a Reply

Your email address will not be published. Required fields are marked *