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Camera is unable to connect to network.

admin by admin
June 28, 2019
in Microshare, FAQ
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  1. Camera is only available to 2.4G routers, not 5G routers.
  2. Please do not set hide functionality on your Wi- Fi router, or the
    device will not successfully configure with the Wi-Fi.
  3. Please ensure the Wi-Fi router works normally, then confirm the .
    DHCP router.
  4. Please reset the Wi- Fi router before configuring the device to get
    a better network environment.
  5. Please follow the instructions carefully. Configure your home
    wireless network and don’t skip any of these steps , as this may
    cause device connection failure.
admin

admin

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Comments 3

  1. Alexandre Rocha says:
    2 years ago

    Bom dia,
    Tenho a câmera instalada no Brasil e moro na Europa, e não consigo conectar a aparece a mensagem “Internet desligada” e com isso, não consigo ver a imagem.
    Já me foi enviado o link do dispositivo e nada, já fiz tudo o que sabia.

    Como posso fazer para conectar e obter as imagens?

    Reply
    • admin says:
      2 years ago

      Hi,Hello, you can reset camera and reconnect

      Reply
  2. carlos says:
    6 months ago

    Good Morning,

    I have one of this small box camera that uses mycam/microshare software.
    Is there any way to connect it to internal network without access to internet, because my intention was to use it in my intranet that have no internet access.
    I think I bought a wrong camera…

    Reply

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