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Home Microshare

Camera is unable to connect to network.

June 28, 2019
in Microshare, FAQ
24
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  1. Camera is only available to 2.4G routers, not 5G routers.
  2. Please do not set hide functionality on your Wi- Fi router, or the
    device will not successfully configure with the Wi-Fi.
  3. Please ensure the Wi-Fi router works normally, then confirm the .
    DHCP router.
  4. Please reset the Wi- Fi router before configuring the device to get
    a better network environment.
  5. Please follow the instructions carefully. Configure your home
    wireless network and don’t skip any of these steps , as this may
    cause device connection failure.
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Comments 24

  1. Guy Duperre says:
    2 years ago

    It’s a piece of shit, install it in the garbage and get a refund!

    Reply
  2. Abo Alnoor says:
    2 years ago

    Hello
    I have moni camera
    Work in Microshare and mycam
    But now can not connect to WiFi
    How can we update the firmware

    Reply
  3. Hyper says:
    2 years ago

    I’m just unboxing a brand new 365Cam and checking everything before anything bad could happen, so before plugging in the camera I wanted to have the 365Cam app installed and checked on my Android11 TVbox. After getting that Android used to my gmail identity, downloading 100MB for Google Play and enabling Chrome browser, my text in browser search for “365Cam” offered to download and install a “365Cam” app for Android. The minty-green square for that is now listed in my Apps. Clicking on that gets a minty-green screen displaying “365Cam” and the version number V: 5.2.20221115
    What do I do next to get it to ask the right questions ?

    Reply
  4. Bradley Barker says:
    3 years ago

    I have the 365 cam and I can’t get the camera to connect to the app. I’m doing what the instructions says to do. Could you please help..

    Reply
  5. Alaa says:
    3 years ago

    Hello i have solar 4g ptz camera
    I can not add the device to my cam app
    This message appear to me ( devices are connect to server , please later )
    How can i solve this problem

    Reply
  6. Rolandmark says:
    3 years ago

    Pabili

    Reply
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