You can check here for frequently asked questions about Aibien Camera, such as camera offline, resetting the camera, etc.
How do I connect my Aibien Camera to my phone?
You need to download the Aibien APP before you can add a camera.
Click on this to view the user manual
Why is my Aibien Camera offline?
It may be that the camera is not connected to the wifi.
Confirm whether the network between the phone and the camera is normal, and check whether the camera is turned on.
- lf the camera is powered off and then turned on, the camera does not rotate after 30 seconds, it means the device is not turned on. Please check if the power cord is properly connected.
- If the network and power supply are normal, reset the camera. If you still cannot view after resetting, please delete the device and add the camera again and try again.
How do I reset my Aibien Camera?
hold the reset button for several seconds, until the camera gives a voice prompt that it has been successfully reset.
How to buy Aibien Camera?
Click the link to buy on Amazon.
Outdoor Camera, Indoor Camera
How do I contact Aibien Camera technical support？
Aibien Technical Support Email: support@aibien.net
Are Aibien Camera Wireless?
Aibien camera is wireless and supports wifi connection, but the camera needs power connection
Does Aibien support PC?
Aibien supports Windows computers, download Aibien For PC.
View the tutorial for PC use
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Jack, did you get a reply ?
Using my camera for the first time and I find it is bound to an email address. So will not bind to my account. Suspect Amazon sold me a used device ?
Support@aibien.net does not work. I need a camera unbinded from an email.
mi camara cuando esta a punto de conectarse sale una sobreventana que dice que esta blindada por otra cuenta ya la resetie varias veces y sigue apareciendo
Por que mi cámara sale esto offline pleases go to use center ayer la instale y funcionaba correctamente y hoy en la mañana me sale eso