Have a question about your camera? Post it in the comments! Someone will probably reply to your question.
CAMAPP365
  • Home
  • Technical
  • Camera type
    • Doorbell
  • Reviews
  • Cease service
  • VIDEO
camapp365
Home Arenti

Arenti Camera Troubleshooting

February 3, 2023
in Arenti
0
Share on FacebookShare on Twitter
Contents hide
Why Arenti camera always offline or lose connection?
Why Arenti camera not working?
Why does the video always with the circle buffering?
Why Arenti APP keep shows “No SD card”?

Why Arenti camera always offline or lose connection?

Network problems may cause the Arenti camera off-line. Solution:

  1. Check whether the power of the Arenti camera is sufficient.
  2. It is recommended that the wifi signal strength to be above 75%. Check from APPDevice (tap device to live video page)-Settings-Device information
  3. Restart the camera and router.
  4. Place the camera next to the router and observe whether the video is smooth. If the camera is still offline, it may be due to the camera hardware failure, please contact customer service

Why Arenti camera not working?

After powering on/plug in ,there is no indicator light on.

Please try to use the other adapter/cable and check again, if keep no light on, please send the camera SN and order number to support@arenti.com

Why does the video always with the circle buffering?

The circle means that the video is loading, and the buffer and delay means that the network is not smooth. Please check whether the network connected between the Arenti camera and the mobile phone is smooth. It is recommended to place the camera close to the WIFI router.

Why Arenti APP keep shows “No SD card”?

It means that the SD card identification fails or broken. Suggestions:

  1. Please use a brand SD card, high speed(Class 10 and above).
  2. The SD card can be identified by the computer normally.
  3. Only FAT32 format is supported. capacity between 2G-128G.
  4. It is recommended to try another SD card.
See also  Set Up Arenti Camera User Manual (Ultimate Guide)

It may take some time for the camera to identify the SD card. After inserting the card, wait for about 30S and then observe.

Previous Post

Set Up Arenti Camera User Manual (Ultimate Guide)

Next Post

How To Set Up MERCURY Camera? (Ultimate Manual Guide)

Related Posts

Arenti

Set Up Arenti Camera User Manual (Ultimate Guide)

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

No Result
View All Result

Camera APP

Best Micro SD Card for Security camera

We think the Samsung Pro Endurance is the best choice, designed for use in security cameras to help keep your video files safe, incredibly durable, and backed by a 3-year warranty.

1. Top pick : Samsung Pro Endurance(64GB )

2. Budget pick: Sandisk High Endurance U3(64GB )

3. High Capacity Pick: Sandisk Ultra A1(128GB)

Doorbell

Without Subscription Doorbell

Camapp365 is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.

  • About
  • Privacy & Policy
  • contact us
Have a question about your camera? Post it in the comments! Someone will probably reply to your question.

© 2019-2023 camapp365

No Result
View All Result
  • HOME
  • Technical
  • Camera Type
    • Doorbell
  • Reviews
  • CEASE SERVICE
  • contact us

© 2019-2023 camapp365