Why Light Bulb Camera not connect to wifi
There are various reasons for not being able to connect to WiFi. The most common reasons are weak WiFi signal, wrong password and hardware failure.
- The Light Bulb camera is far away from the router and the WiFi signal is weak, so it cannot connect to WiFi.
- Wrong WiFi password
- The bulb camera is connected to 5G wifi (some bulb cameras do not support 5G wifi).
Fix Light Bulb Camera not connecting to wifi
If you’re having trouble connecting your Light Bulb camera to a WiFi network, don’t worry, we recommend that you read the guide below and follow the steps provided to try and fix the problem.
- Ensure that your Light Bulb Camera is powered on and that there is an indicator light or voice prompt when it is switched on.
- Reboot your router to rule out any router problems.
- Connect to 2.4G wifi and make sure your wifi password is correct. (2.4G Wifi has a better signal)
- Set the wifi name and password to English and numbers. (Some bulb cameras may not be able to connect to a name other than English, it is recommended that you contact your camera seller to confirm the supported wifi information).
- Reset the Light Bulb Camera and reconnect to the app.
Usually, the Light Bulb Camera hardware is working fine and you will be able to connect to Wi-Fi without any problems.
If following the steps above fails to connect more than 3 times, there is a high probability that the Light Bulb Camera is faulty, please contact your Light Bulb Camera retailer.
Why is my Light Bulb Camera offline & not working?
There are several reasons why the Light Bulb Camera may be offline or not working
- It’s not powered on, you need to turn on your bulb socket to get it to work.
- Not connected to wifi, you can try rebooting the Light Bulb Camera or router, if this works the camera will come back online.
- wifi signal is weak, the Light Bulb Camera is installed in a location where the wifi signal is weak.
- Reset the Light Bulb Camera and reconnect to the app.
Why is my Light Bulb Camera repeatedly offline?
If it is constantly online and then offline, this is usually due to a weak wifi signal and we recommend strengthening your wifi signal.
If there is a hardware problem, please contact your Light Bulb Camera dealer.
How To Reset Light Bulb Camera?
- Make sure your Light Bulb Camera is powered up
- Press and hold the reset button until the Light Bulb Camera gives a voice prompt (approx. 6 seconds)
- After resetting the Light Bulb Camera, you will need to reconnect the camera.
Light Bulb Camera reset button At the bottom, you can find the reset or r prompt.
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