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SwitchBot Hub Mini: Setup Manual and troubleshooting

Connect SwitchBot Hub to wifi

1. First, install the SwitchBot App and sign up for a SwitchBot account. After installation, authorize Bluetooth and location services on the phone.

Then click “Add Device” in the app and select “Hub Mini”.

Connect SwitchBot Hub to wifi

2. Press and hold the button on the top of the Hub Mini until the light blinks, then click “Next”.

Enter your wifi name and password. (Note: 5G Wi-Fi is not supported at this time). You can change the device name in the same step.

Connect SwitchBot Hub to wifi
Connect SwitchBot Hub to wifi

Connection Notes

Use 2.4GHz Wi-Fi, as 5G Wi-Fi is not supported.

Avoid using Wi-Fi networks with security features such as MAC address filtering.

Make sure to use a 5V1A/5V2A adaptor when powering the Hub Mini.

Add Remote Control

SwitchBot Hub has 3 modes to add remote control, we recommend using Smart Learning mode.

Smart Learning Mode

  1. Open the SwitchBot application and click on the Hub Mini icon.
  2. Click Add Device and select the type of device you want to add.
  3. Point the physical remote at the Hub Mini and tap “Smart Learning”. Then follow the app’s guide to help understand the remote’s features.

Manual Selection Mode

  1. If Smart Learning doesn’t work, you can try selecting the make and model manually.
  2. Click Manual Selection at the bottom of the learning mode page.
  3. Select the brand of your appliance and then select the appropriate model number.
    (Please note: If you can’t find the exact number, we recommend trying a similar model number, as many models have the same features.)
  4. Test your remote control and save it.

Still can’t learn the remote in manual mode? Don’t worry, you can try the Customize mode.

Customize Mode

  1. Click Customize at the bottom of the Brand page.
  2. point your remote at SwitchBot Hub Mini and follow the app’s guide to mimic the remote’s buttons.
  3. after successful learning, the buttons on the app should turn blue.

Add air conditioner via customize mode

Each IR command of an air conditioner remote control includes the on/off status, temperature, and mode (heating/cooling/dehumidifying/auto) of the target device. So you can’t learn the buttons individually like you can learn TV, lights, etc.

To customise your air conditioner remote control, you need to set the final state, temperature, mode in the application panel and then send commands by pressing the buttons on the original remote control.

For example, to learn the “ON” command setting for 20°C Cooling Mode.

1. On the original remote control, set the mode to Cooling and the temperature to 21°C. (If its temperature step is 0.5°C, it can be set to “20.5°C”.)

Add air conditioner via customize mode

2. On the application panel, click “ON” to start learning, and then set to “Cool” mode and 20°C in the pop-up window.

Add air conditioner via customize mode 1

3. Point the original remote control at the Hub Plus and press the temperature reduction button. The commands issued include “ON”, “20°C” and “COOL”.

Add air conditioner via customize mode

4. If the “ON” button in the application panel turns blue, the learning is complete.

Add air conditioner via customize mode

Now, every time you press the “ON” button, your air conditioner is set to 20°C cooling mode.

To learn the “OFF” command, simply click the “OFF” button on the application panel and then press the “OFF” button on the original remote control.

If there is a power button called “ON/OFF” on the remote control, press the power button while the air conditioner is running (this will turn off the target device) to learn the “OFF” button in the app panel.

Please note that the Alexa/Google Home integration for customised air conditioners currently only supports “ON” and “OFF” commands.

Indicator of Switchbot Hub Mini

When the SwitchBot Hub Mini is first powered on, the indicator light will blink.

If you press and hold the button on the SwitchBot Hub Mini, it will go into a fast blinking state and enter pairing mode. When connecting to the Internet for the first time, the indicator light will be always on.

1. The indicator light on Hub Mini is always on by default, and “indicator light” and “keep Turned on in Standby Mode” are both enabled. It will be dimmed once when the appliance remote control or SwitchBot product is operated.

Indicator of Switchbot Hub Mini

2. If “keep Turned on in Standby Mode” is disabled, the indicator light will always be off in standby mode. It blinks once when the appliance remote control or SwitchBot product is operated.

Indicator of Switchbot Hub Mini

3. Disable “Indicator Light” and the indicator light will always be off even when the appliance remote control or SwitchBot product is operated.

Indicator of Switchbot Hub Mini

Reset SwitchBot Hub Mini

SwitchBot Hub Mini is a compact and versatile device, but occasionally it may cause you problems or not work as intended. In such cases, restoring the factory settings can be an effective way to solve various problems. Follow this comprehensive guide to get your SwitchBot Hub Mini working like new.

Before restoring the factory settings, make a note of all your device configurations and custom settings, as they will be erased during the process. This includes all home automation setups, schedules and connected device configurations.

1. Power up the Hub Mini First make sure your SwitchBot Hub Mini is properly connected to a power source and switched on. The LED on the front should be lit, indicating that it is receiving power.

2. Identifying the Reset Button On the back of the Hub Mini, locate the small recess next to the power connector. This is the reset button you’ll need to press and hold in the next step.

3. Press and hold the reset button Using a paper clip or similar thin object, gently press and hold the reset button for at least 5 seconds. You’ll feel the button being pressed and can release it after 5 seconds.

4. Wait for the LED to flash The LED on the front of the Hub Mini should now start flashing, indicating that it is resetting to factory defaults. The reset process should take about 30 seconds.

Once the reset process is complete, the LED will stop flashing. Now you need to set up your SwitchBot Hub Mini again. Refer to the user manual or app for guided setup instructions.

After following these steps, your SwitchBot Hub Mini should be back to its factory settings. Be sure to reconfigure all your custom settings for the device and connect it to your previously connected products.

Troubleshooting

Device Not Responding to Commands

Sometimes, the SwitchBot Hub Mini may not respond to commands as expected. Here are a few quick solutions to help you resolve this issue:

  1. Check device compatibility: Make sure your device supports IR remote control.
  2. Update firmware: Make sure the SwitchBot Hub Mini firmware is up-to-date, as updates often fix bugs and improve functionality.
  3. Power cycle: Unplug the Hub Mini, wait for 30 seconds, and plug it back in to reset the device.

Setup difficulties

Setting up the Hub Mini can sometimes be challenging. Follow these steps to help reduce setup problems:

  1. Reset to factory settings: Press and hold the reset button on the side of the Hub Mini for 5 seconds. This will reset the unit to its factory settings, allowing you to start the setup process from the beginning.
  2. Ensure a strong Wi-Fi signal: The Hub Mini needs a stable Wi-Fi connection to work properly. Connect to the same Wi-Fi network as your smart devices and make sure the signal strength is sufficient.
  3. Use the SwitchBot app: The SwitchBot App provides step-by-step instructions for setting up the Hub Mini. It is important to follow these instructions closely to avoid any problems during the setup process.

Connectivity issues

If the SwitchBot Hub Mini does not stay connected to your Wi-Fi network, try the following solutions:

  1. Check the Wi-Fi compatibility: The Hub Mini only supports 2.4GHz Wi-Fi networks. Make sure your router is set to broadcast a 2.4 GHz signal.
  2. Positioning: Move the Hub Mini closer to the router for a stronger connection. Obstacles such as walls and metal objects can interfere with the signal.
  3. Router settings: Disable or update settings such as MAC address filtering, guest mode or parental controls on the router, as these settings can interfere with the Hub Mini’s connection to the network.

What to do if my SwitchBot Hub Mini appears offline?

If your SwitchBot Hub Mini appears offline, first, check the hub’s Wi-Fi connection. If there are no connectivity issues, verify that the hub is powered on and within range of your smartphone. As a last resort, try restarting the Hub Mini and the app.

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