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Home TOSEE PLUS

TOSEE PLUS Device can’t receive any notifi cations

July 18, 2019
in TOSEE PLUS, FAQ
8

Please check it again whether you phone notification permissions enabled.

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Comments 8

  1. Vera Jankovic says:
    3 years ago

    Why this app doesn’t actually ring when someone rings a bell? Using notification for such event just doesn’t serve the purpose. It has to be something like Tosee original App and you get option to answer or reject. I missed all the bell rings since I got new camera and the device is working great, the app is what needs to be fixed.

    Reply
    • admin says:
      3 years ago

      This is related to app notification permissions,Please check it again whether you phone notification permissions enabled.

      Reply
      • Vera Jankovic says:
        3 years ago

        which ones exactly. I have enabled notifications under settings/notifications/app notifications . Tosee plus has on Show notifications, App icon badges and Event notifications (where the best I can put is Sound and pop-up). All this works, I get notification in pop up and notification panel, I get badges, I get sound, but only of notification…I do not get ring which I can accept or reject and I always miss notification while someone is actually ringing.

        Reply
        • Vera Jankovic says:
          3 years ago

          And in app permissions I have storage, microphone, location….DO I need camera and telephone too? This not explained anywhere and not offered during installation as all that was offered I have accepted during installation.

          Reply
      • Vera Jankovic says:
        3 years ago

        All notification permissions are on and still I dont get call feature

        Reply
  2. Vera Jankovic says:
    3 years ago

    When I first set it up it downloaded new firmware. To try to make ring type appear I decided to reset the camera and set it again…. now all I’m getting is “configuration error please check” from the camera. I’m sure that is coming from the update but I can not set the camera any more. Please help.

    Reply
  3. Stephen Quincey says:
    5 months ago

    Can not receive camera notifications, flashes blue then red, but does not record. Please advise, Thanks

    Reply
    • Security Manual says:
      5 months ago

      The red and blue lights are flashing at the same time, indicating that the camera cannot connect to the wifi.

      You can try to restart the camera and the camera may connect automatically.
      Or reset the camera to add it again.

      Reply

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