This manual applies to cameras using the Wansview app
Download the App (Android and iOS)
Go to the App Store or Google Play to search and download “Wansview” APP to your supported device .Or scan the QR code below to get the app.
What’s in the box?
Power on Camera
Please make sure the camera is in the same room, close to the router, before performing the setup. Then, using the included power supply, connect to Power.
Tips: You can relocate it to where you want after it is all set up. You just unplug it and move it to the new location and plug it in, the camera will connect to your WiFi automatically, no need to set it up again.But please make sure the new location will not be far from your router.
Connect Phone with 2 4G WiFi
Connect your mobile phone with 2 4G WiFi. (5G is not supported for the camera)lf you are using a dual band router, make sure your 2 4G WiFi name is different from your 5G one.
Add Camera and Connect WiFi
1. Select [Add IP Camera], and tap + to add camera
2. Select [Add cameras via WiFi mode]
3.Scan the QR code on the back of the camera
4.Hold Reset” button about 3-5 seconds until you see the blue light is on
5. Name the camera, then [Next]
6. Input your WiFi password and click on[Connect to WiFi]
7.Use the camera to Scan the QR Code, Click on [Blue light has quickly flashed] when the blue light flashes quickly
8. When the camera receives WiFi signal, it will sound 2 beeps
9.You should see it says online. Congratulations! Your camera is all set up. Click on the image to enjoy viewing and controlling it now
Live Video Interface
How to connect the camera to the second Phone?
Wansview camera supports 4 devices to view the same camera at the same time.
After you use one phone to get your camera connected to your WiFi and you can view the live video from your first phone.
If you would like to add your camera to the second phone, please follow the below steps:
1: Download the Wansview App to the second phone
2: Launch the Wansview app, and tap ’+‘and select “Add already connected network camera”.
User can use the below ways to add the camera:
1) Lan Search
If the mobile device and the camera are in the same WiFi network, user can use “Lan Search” to search the connected camera.
2) Scan QR code
If camera is on your hand , you can tap to scan the Camera’s QR code to get the camera information.
3) Manually input camera information
Camera’s DID can be found from the camera’s sticker or Wansview app, default Username/Password is admin/123456; Name can be any information.
Attention: Please remember to give your camera a name, and input your Password. Click on go back to home to start to view & control.
Change password and add another user
When the camera is “online”, click on “” to access “Advanced Setting”, Under the User Setting/Management, user can change the default username(admin) and password (123456), or create another user account with certain access rights, such as an Operator or Viewer account for other person to view the camera.
Change Username and password
User Setting, and choose Administrator> Admin, user can change the user name and password, then tap
Add another user account
On User Setting, tap to add user, manually add the user name and password, then choose the Role(Operator or Viewer).
Administrator: Full access rights
Operator: Can operate on the camera live video screen, but not access to other settings like Alarm setting, Advanced Setting etc.
Viewer: only can view camera, no more operations on the camera video screen.
Note: Password shall be no longer than 20 characters.
Trouble Shooting Frequently Asked Questions
1. If you have several cameras, please follow the below steps to use Multi-view function.
Tap More on the Menu, then choose Multi-View
2. How dol change my video stream resolution?
Click on the icon 480P to change the resolution.
3. Night vision doesn’t work
If the night vision stops working, please turn on the IR light as below
4. How to restore to factory default
Push down the “Reset” button around 15-20 seconds until the red light flashes quickly and you will hear a beep, then the camera will be back to factory default. After restore, please set up the camera using the default user name (admin) and password( 123456).
5. I want to add the camera to other software/app, which URL should I use ?
RTSP Stream: rtsp://lP:rtsp port /live/ch0 (default RTSP port: 554)
MJEPG Stream: http://ip:port/mjpeg/stream.cgi?chn=0
6.Why can’t I access the camera remotely with Wansview App when I am outside?
If your phone is using cellular data, please check if Wansiew App has the permission of cellular data usage on your phone or not.
If your phone is on other available WiFi network, you still can’t access the camera remotely, the problem might be the firewall of your home router which blocks outside network to access the camera. Please follow below instruction to turn router’s firewall off to allow outside network
to access the camera:
Connect your phone to home WiFi—go to Wireless setting of your phone, you can know router’s IP address-input the IP address to browser on your phone-input router’s username and password then you can log in your router-find option “Firewall”-you can turn it off. Or you can access your home router on your computer, the link for your reference :
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