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FtyCamPro Camera FAQ and Troubleshooting

June 16, 2023
in FtyCamPro
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You can check here for frequently asked questions about FtyCamPro Camera, such as camera offline, resetting the camera, etc.

Contents hide
Why the camera is not displayed when I connect to the hotspot wifi of FtyCamPro camera?
Why is my FtyCamPro Camera offline?
Why does the FtyCamPro camera show offline after I set it to connect to my wifi?
What is the default username and password for the FtyCamPro camera?
How do I reset the FtyCamPro camera?
Forgot the password of FtyCamPro camera?

Why the camera is not displayed when I connect to the hotspot wifi of FtyCamPro camera?

  1. Make sure your phone is connected to the hotspot wifi of FtyCamPro camera, some phones will automatically disconnect the wifi that cannot be connected.
  2. Make sure you have turned on the GPS location of your phone and the GPS location permission of APP, due to the limitation of the system, you need to turn on the GPS permission for APP to get the camera information.
  3. If you are an Apple phone, check whether you have opened the Local Network permission of FtyCamPro APP.
  4. Close the SIM card network, then close the APP and reopen it.

Why is my FtyCamPro Camera offline?

Why is my FtyCamPro Camera offline?

FtyCamPro camera shows offline in AP mode, please make sure your phone has a hotspot wifi connection to the camera, and close to the camera, AP mode only supports close connection.

FtyCamPro camera shows offline in network mode, please try to reset the camera to reconnect, and put the camera close to the router, sometimes the distance is far, the wifi signal is not good.

See also  How To SetUp FtyCamPro Camera (Ultimate Manual)

Why does the FtyCamPro camera show offline after I set it to connect to my wifi?

This is usually due to wrong wifi password or bad wifi signal, please reset the camera to reconnect, and make sure you enter the correct wifi password.

What is the default username and password for the FtyCamPro camera?

The default user name of FtyCamPro camera is: camera0
The password is random, it will be changed to a new password every time you reset the camera.

You can change the user name and password in the Access settings.

How do I reset the FtyCamPro camera?

Press and hold the reset button for 5 seconds to reset the camera, after reset the FtyCamPro camera will be restored to factory settings, you need to reconnect the camera.

Forgot the password of FtyCamPro camera?

You can reset the camera and delete it, then reconnect it.

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Comments 44

  1. Jacquie says:
    2 years ago

    SCAM!!!!!!!!! But apparently you can’t leave the same comment twice

    Reply
  2. Jacquie says:
    2 years ago

    SCAM!!!!!!!!!

    Reply
  3. carm445 says:
    2 years ago

    FTYCAMPRO doesn’t work

    Reply
  4. carm445 says:
    2 years ago

    FTYCAMPRO doesn’t work, need new scan code or want my money back

    Reply
  5. Adrienna says:
    2 years ago

    Need new scan code that’s is valid or I want my money back

    Reply
  6. Adrienna Johnson says:
    2 years ago

    Scan code says invalid code

    Reply
  7. Manny says:
    2 years ago

    How do I reset my FtyCamPro camera to the factory setting?
    It does not have a reset button.

    Reply
  8. Fabricio says:
    2 years ago

    Quero uma solução para meu problema??? depois que fiz recovery pelo app a câmera não reset mais ficou gravada as configurações que eu fiz anterior, e não resetar de jeito algum! não fica mais salva a posição da imagem, a câmera fica no teto fazendo que eu tenho que vira a imagem manualmente toda vez que acesso não consigo Acessar Pela Internet só na mesma rede queria uma solução do desenvolvedores? Mais 500mil downloads e desenvolvedor não nos responde queria reclamar com playstore remover estou com um Tijolo sem solução

    Reply
    • Fábio says:
      2 years ago

      Minha câmera não resetar mais o. Que posso fazer? 🤔

      Reply
  9. Jolanta Klakauskiene says:
    2 years ago

    Ftycampro don’t work.

    Reply
  10. Michael majors says:
    2 years ago

    I want my money back if all u read is how no one can make this shit of a product work why would u keep it and no phone number to ask how to fix it if u really read everyones complaints u would see your problem and that to me shows u don’t care and just trying to push a quick sale

    Reply
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