You can check here for frequently asked questions about FtyCamPro Camera, such as camera offline, resetting the camera, etc.
Why the camera is not displayed when I connect to the hotspot wifi of FtyCamPro camera?
- Make sure your phone is connected to the hotspot wifi of FtyCamPro camera, some phones will automatically disconnect the wifi that cannot be connected.
- Make sure you have turned on the GPS location of your phone and the GPS location permission of APP, due to the limitation of the system, you need to turn on the GPS permission for APP to get the camera information.
- If you are an Apple phone, check whether you have opened the Local Network permission of FtyCamPro APP.
- Close the SIM card network, then close the APP and reopen it.
Why is my FtyCamPro Camera offline?
FtyCamPro camera shows offline in AP mode, please make sure your phone has a hotspot wifi connection to the camera, and close to the camera, AP mode only supports close connection.
FtyCamPro camera shows offline in network mode, please try to reset the camera to reconnect, and put the camera close to the router, sometimes the distance is far, the wifi signal is not good.
Why does the FtyCamPro camera show offline after I set it to connect to my wifi?
This is usually due to wrong wifi password or bad wifi signal, please reset the camera to reconnect, and make sure you enter the correct wifi password.
What is the default username and password for the FtyCamPro camera?
The default user name of FtyCamPro camera is: camera0
The password is random, it will be changed to a new password every time you reset the camera.
You can change the user name and password in the Access settings.
How do I reset the FtyCamPro camera?
Press and hold the reset button for 5 seconds to reset the camera, after reset the FtyCamPro camera will be restored to factory settings, you need to reconnect the camera.
Forgot the password of FtyCamPro camera?
You can reset the camera and delete it, then reconnect it.
I purchased 3 FlyCamPro mini cameras and there useless to me. I use a 5G WiFi and this product does not support it. Can I exchange these for cameras I can use?
My camera model is FtyCam 1.8.34.118_240929 has 2 issues
1.Its setting nothing to show storage setting nor video setting and it records very short video (1 minute) and i use 128gb sd card
2.It changes position, wherever power goes off and on again