When your Aiwit Doorbell camera encounters offline or malfunction, you can try to reset the Aiwit camera.
Resetting the Aiwit camera can solve some software issues, if it still does not work, then it is recommended to contact your camera support.
Note: Resetting the camera will restore it to factory settings and you will need to reconnect the camera to the Aiwit APP.
Reset Aiwit Video Doorbell
Resetting the Aiwit Video Doorbell is easy, Press and hold the Doorbell button for 8 seconds until the light is flashing red.
Then you need to reconnect the Video Doorbell to the Aiwit APP.
Applicable for those products: T2 , T21 , T23 , N8 , R8/X8 , T8/P8/U8 , V7/V8 , Q8/K8 , F8/M8 , T6 , T9 , V4 , V5 , T3 , T33
Reset Aiwit Battery camera
Resetting the Aiwit Battery camera is easy, Press and hold the Doorbell button for 8 seconds until the light is flashing red.
Then you need to reconnect the Battery camera to the Aiwit APP.
Applicable for those products: Boston , Paso , R5 , Astro
Reset Aiwit Mini camera
Make sure Aiwit Mini camera is powered on. Press the reset button for 5 seconds until the light is flashing red.
They are absolutely horrible I have one of these cameras I had no problem with it bought one for my mom tried to get it to hook up it says router not found. Reached out to outlet app they don’t respond reached out to Amazon they’re absolutely useless I’ve actually gotten rid of my Amazon account now because of this I was hung up on by them and cursed out because they didn’t have a resolution so that’s an appropriate response to dealing with not having a different way to cope. I’m stuck with a $50 paperweight.
I cannot c my videos bc it is wanting me to pay $29.99 a year to c them but it won’t take my card
My doorbell camera motion notification does work after charging
Hi there
I’m having same problem, unable to view playback as it’s requesting I have to pay for subscription in order to view.
The doorbell’s useless and pointless without able to view.
Just another way to get money out of people, don’t buy these doorbell’s get one from a reputable company. The customer service from Aiwit is shocking, no help what’s so ever, they don’t reply back, other reviewers have said it may be an issue with their app.
All of a sudden I have to buy cloud storage or exit the app without being able to see any videos recorded from the camera making it useless. I do not want to buy storage and it is completely wrong to make me do it without being able to use the product
Registration failed
Aiwit camera won’t register. I’ve reset wifi . Removed app and downloaded again. Reset doorbell. Registration still fails. Ive paid for a years subscription so can you send me info as to why this is happening and how to fix the problem
Same here. Paid for year and now the cameras don’t work
My camera is no longer detecting motion what should I do
Have you gotten an answer? I’m having the same issue
My doorbell was working then all of a sudden it is offline I’ve tried resetting and putting online it refuses to go online it is still flashing and it says pairing online still does not go online I’ve tried everything what else can I do
My aiwit doorbell camera that I purchased has a problem it wont let me get into the cloud storage to view the videos and if i reset it will it erase the videos thats there how do i view the videos
I test my camera now it won’t register, keeps saying registration failed. I’ve tried to uninstall the app, over and over again, I keep trying to reset the camera it won’t register. Please send instructions on how to fix this issue. The camera was used for 30 minutes then I reset it and it won’t register again.